Warning notice

STUDENT FINANCIAL ASSISTANCE

Temporary interruption of online services and client telephone services

Please note that your Student Financial Assistance File and the assessment simulator will be unavailable starting March 22, at midnight (the night of Thursday to Friday), until Monday, March 25, at 8:30 a.m.

The client telephone services of Aide financière aux études will also be unavailable during the same period.

WHAT YOU MUST DO

Please complete your operations before this period, if possible.

Thank you for your understanding.

Student Financial Assistance - Client Services

  • Opening days

    Monday to Friday, (except holidays)

  • Opening hours

    From 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.

    Wednesday, from 10:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.

  • Phone numbers

    Québec city area: 418-643-3750

    Montréal area: 514-864-3557

    Toll-free elsewhere in Canada and the USA: 1-877-643-3750

    Outside Canada and the United States (voice mail): 1-888-345-4505

    Interactive telephone service - Quebec City area: 418-646-4505

    Toll-free interactive telephone service in Canada and the United States: 1-888-345-4505

  • Responsible person

    You may also contact your educational institution's student aid office.

Loans and Bursary for Full-Time Studies

  • Opening days

    Monday to Friday, (except holidays)

  • Opening hours

    From 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.

    Wednesday, from 10:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.

  • Phone numbers

    Québec city area: 418-643-3750

    Montréal area: 514-864-3557

    Toll-free in Canada and the USA: 1-877-643-3750

  • Responsible person

    You may also contact your educational institution's student aid office.

Loans for Part-Time Studies

  • Opening days

    Monday to Friday, (except holidays)

    Wednesday, from 10:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.

  • Opening hours

    From 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.

  • Phone numbers

    Québec city area: 418-643-3750

    Montréal area: 514-864-3557

    Toll-free in Canada and the USA: 1-877-643-3750

  • Responsible person

    You may also contact your educational institution's student aid office.

Québec Perspective Scholarship

  • Opening days

    Monday to Friday, (except holidays)

  • Opening hours

    From 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.

    Wednesday, from 10:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.

  • Phone numbers

    Québec city area: 418-643-3750

    Montréal area: 514-864-3557

    Toll-free in Canada and the USA: 1-877-643-3750

  • Responsible person

    You may also contact your educational institution's student aid office.

Intern Perseverance and Success Scholarship

  • Opening days

    Monday to Friday, (except holidays)

  • Opening hours

    From 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.

    Wednesday, from 10:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.

  • Phone numbers

    Québec city area: 418-643-3750

    Montréal area: 514-864-3557

    Toll-free in Canada and the USA: 1-877-643-3750

  • Responsible person

    You may also contact your educational institution's student aid office.

Allowance for Special Needs

  • Opening days

    Monday to Friday, (except holidays)

  • Opening hours

    From 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.

    Wednesday, from 10:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.

  • Phone numbers

    Québec city area: 418-781-0030

    Toll-free: 1-844-510-0030

  • Responsible person

    You may also contact your educational institution's student aid office.

Loan Remission Program

  • Opening days

    Monday to Friday, (except holidays)

  • Opening hours

    from 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.

    Wednesday, from 10:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.

  • Phone numbers

    Québec city area: 418-643-3750

    Montréal area: 514-864-3557

    Toll-free in Canada and the USA: 1-877-643-3750

  • Responsible person

    You may also contact your educational institution's student aid office.

Deferred Payment Plan

  • Opening days

    Monday to Friday, (except holidays)

  • Opening hours

    From 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.

    Wednesday, from 10:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.

  • Phone numbers

    Québec city area: 418-646-5100

    Toll-free in Canada and the USA: 1-866-615-5100

Collection department

  • Opening days

    Monday to Friday, (except holidays)

  • Opening hours

    From 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.

  • Phone numbers

    Québec city area: 418-646-5100

    Toll-free elsewhere in Canada and the USA: 1-866-615-5100

See also