Your financial assistance is deposited directly into your bank account. You first need to bring your Guarantee Certificate to your financial institution.

Payment dates

If you have a loan and a bursary, payment is made on the first of each month. If the first day of a month falls on a Saturday, Sunday or statutory holiday, payment will be made on the next business day.

Your financial assistance will initially be paid as a loan. At the end of the academic year, the portion that corresponds to a bursary will be deducted from your loan debt through the loan-to-bursary conversion.

If you have a loan only, payment is made at the start of each term.

Use our Online Services to check your Financial Assistance Statement and find out the amounts of the payments planned during the year.

No payment received

If you did not receive the expected payment, check the following:

  • The Payment date. If the payment to your financial institution has been authorized, you can see the date in the Assistance Award section in your online file.
  • Notices and File Update. You could have received a message explaining the reason why payments were suspended (e.g. missing document, incomplete form, no receive confirmation of student status or confirmation of income). See the Notices and File Update section in your online file.
  • The amount of your assessment in your file. Due to an assessment change, it is possible that no payment is due. Check the Full-time Assessment section in your online file.

If the amount of assistance in a given month is less than $25, it will not be paid in the current month but added to the amount paid in the previous or next month, as the case may be.

Processing your documents

Consult the processing dates for documents sent by regular mail or upload to Aide financière aux études.

For more information, please contact Aide financière aux études, Client Services.