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Exploring Trades and Occupations

Information Clerk Supervisors

On this page

  • Job description
  • Hourly wage
  • Job prospects for 2022-2026
  • Sectors of activity
  • Training and requirements
  • Main skills and characteristics
  • Personality profiles (RIASEC)
  • Additional information

Job description

These individuals supervise and coordinate the work done by:

  • Library clerks and assistants
  • Correspondent clerks
  • Publication and regulatory clerks
  • Survey interviewers
  • Statistics clerk

Environment

  • Controlled ambient temperature

Main tasks

  • Coordinate, assign, and review the work of the clerks.
  • Establish work procedures and schedules.
  • Coordinate activities with other departments or divisions.
  • Solve work-related problems.
  • Supervise services provided by clerks and agents.
  • Draft and submit reports.
  • Train staff on the tasks and company policies.
  • Order supplies and equipment.
  • Maintain, repair, and ensure the proper operation of computer systems and equipment.
  • Perform the same duties as supervised staff as required.

Hourly wage

Not available.

Job prospects for 2022-2026

sr.comparaison-region.titre

Les 2 champs de sélection ci-dessous vous permettent de comparer 2 régions. Les données des régions seront automatiquement mises à jour à la sélection. Par défaut, la province de Québec est sélectionnée pour la première région.

Job prospects for 2022-2026

Job prospects

All of Québec

Non available
Limited
Good
Very good
Good

All of Québec

Non available
Limited
Good
Very good
Non available

Total jobs for 2021

All of Québec

800

All of Québec

na

Gender distribution

All of Québec

Not available.
48.5% Female
51.5% Male

Not available.
  • 48.5% Female
  • 51.5% Male

Job types

All of Québec

Not available.
Full time
Part time

Not available.
  • Full time
  • Part time

Yearly wage

All of Québec

Not available.

All of Québec

Other characteristics

All of Québec

  • None

All of Québec

  • None

Sectors of activity

All of Québec

Not available.
  1. Public Administration
    NAICS 91
    70% of jobs
  2. Information and Cultural Industries
    NAICS 51
    9% of jobs
  3. Advertising, Public Relations and Related Services and Other Professional, Scientific and Technical Services
    NAICS 5418, 5419
    4% of jobs
  4. Transportation and Warehousing
    NAICS 48, 49
    2% of jobs
  5. Business, building and other support services
    NAICS 55, 56
    2% of jobs
  6. Others
    13% of jobs

All of Québec

Not available.
  1. Public Administration
    NAICS 91
    70% of jobs
  2. Information and Cultural Industries
    NAICS 51
    9% of jobs
  3. Advertising, Public Relations and Related Services and Other Professional, Scientific and Technical Services
    NAICS 5418, 5419
    4% of jobs
  4. Transportation and Warehousing
    NAICS 48, 49
    2% of jobs
  5. Business, building and other support services
    NAICS 55, 56
    2% of jobs
  6. Others
    13% of jobs

Training and requirements

Formation

Secondary

Secondary school diploma

Sometimes required

  • College training related to the area supervised may be required.
  • Clerical experience related to the duties supervised usually required.

Main skills and characteristics

Skills

  • Data collection
  • Information processing
  • Reading comprehension
  • Coordination
  • Active listening
  • Result evaluation
  • Oral expression
  • Social perception
  • Critical thought
  • Active learning
  • Teaching
  • Written expression
  • Human resource management
  • Time management
  • Judgment and decision-making
  • Negotiation
  • Service oriented
  • Persuasion
  • Learning strategies
  • Solving complex problems
  • Systems evaluation
  • System analysis
More Less skills

Abilities

  • Oral comprehension
  • Written comprehension
  • Verbal skills
  • Speech clarity
  • Written expression
  • Speech recognition
  • Awareness of issues
  • Information organization
  • Deductive reasoning
  • Inductive reasoning
  • Near vision
  • Idea generation
  • Originality
  • Classification
  • Selective attention
More Less abilities

Knowledge and attributes

  • Leadership
  • Knowledge of administration and management
  • Sense of responsibility
  • Capacity to adapt
  • Spoken and written bilingualism (French and English)
  • Knowledge of customer and personalized services
  • Capacity to work in a team
  • Sense of initiative
  • Knowledge of communication and media
  • Knowledge of office work

Interests

  • Draft, communicate, and inform
  • Work in sales or client service
  • Work in the arts, culture, music, or leisure
  • Work in an office

Personality profiles (RIASEC)

Enterprising
People with this profile prefer having responsibilities, influencing others and responding to challenges.
Conventional
People with this profile prefer specific, well-defined tasks. They like to respect the order of things and follow established rules.
Social
People with this profile prefer to be in contact with others, in particular to entertain, help or teach them.
Additional information

Note about CNP

Occupational information is provided based on the National Occupational Classification (NOC) 2016. The 5-digit code of the NOC 2021 is shown in parentheses for information purposes only for occupations that correspond to those of NOC 2016.

Official name of the NOC 1213 (12012)

Supervisors, library, correspondence and related information workers

Job titles

  • Passport office supervisor
  • Statistical clerks supervisor
  • Customs clerks supervisor
  • Licence clerks supervisor
  • Library clerks supervisor
  • Census commissioner assistant
  • Census commissioner
  • Regional census manager
  • Census district manager
  • Census area manager assistant
  • Law archivists supervisor
  • Fingerprint classifier supervisor
  • Correspondence clerks supervisor
  • Advertising clerks supervisor
  • Communication clerks supervisor
  • Publication clerks supervisor
  • Legal services record writers supervisor
  • Public opinion interviewers supervisor
  • Court reporters supervisor
  • Census area manager
  • Survey interviewers supervisor
  • Library loans supervisor
  • Copyright clearance supervisor
More Less job titles

Skill type

Business, finance and administration

Related occupations

  • Customer and information services supervisors
  • Librarians
  • Library and public archive technicians
  • Supervisors, mail and message distribution occupations

See also

  • Glossary (PDF 229 Kb)
  • Québec emploi This hyperlink will open in a new window.

Last update: March 17, 2023

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