Bank and Insurance Clerks
Job description
These individuals collect, process, and maintain banking and insurance information. They work in:
- Banks
- Credit companies
- Insurance companies
- Investment companies
Environment
- Controlled ambient temperature
Main tasks
Bank Clerks
- Compile various statements (deposits, withdrawals, loan payments, mortgage payments, cheques, etc.).
- Process various applications and payments (loans, retirement savings plan, term deposits, etc.).
- Verify and review ATM transactions.
- Calculate service charges and interest payments.
- Notify customers of discrepancies between accounts and bank cards.
- Respond to inquiries about banking products, policies, and services.
- Sell, as required, drafts, money orders, traveller’s cheques, and foreign currency.
- Rent, as required, safety deposit boxes.
- Open and close bank accounts.
Insurance Clerks
- Process admissions, cancellations, and changes to insurance policies as well as claims and premium payments.
- Review insurance applications and verify coverage and premiums paid.
- Calculate insurance premiums, pension benefits, and annuities.
- Collect and maintain insurance data and records.
- Respond to inquiries about insurance products, policies, and services.
Other Financial Services Clerks
- Establish and maintain transactions lists (rentals, sales, and real estate) and securities (stocks, bonds, etc.).
- Sort, verify, and process real estate and other financial transactions.
- Respond to inquiries and mail.
Advancement and mobility
- Experience leads to supervisory positions.
Hourly wage
The hourly wage is calculated by averaging wages from 2019 to 2021.- Minimum
- $17.50
- Median
- $23.00
- Maximum
- $32.97
Job prospects for 2021-2025
sr.comparaison-region.titre
Les 2 champs de sélection ci-dessous vous permettent de comparer 2 régions. Les données des régions seront automatiquement mises à jour à la sélection. Par défaut, la province de Québec est sélectionnée pour la première région.
Job prospects for 2021-2025
Job prospects
All of Québec
Very good
All of Québec
Non available
Total jobs for 2020
All of Québec
6,000
All of Québec
na
Gender distribution
All of Québec
Not available.
- 74.9% Female
- 25.1% Male
Not available.
- 74.9% Female
- 25.1% Male
Job types
All of Québec
Not available.
- Full time
- Part time
Not available.
- Full time
- Part time
Yearly wage on 2015
All of Québec
$46,000
All of Québec
Other characteristics
All of Québec
- Non traditional for men
- None
All of Québec
- Non traditional for men
- None
Sectors of activity
All of Québec
Not available.
-
NAICS 521, 522, 523, 52658% of jobs
-
NAICS 52427% of jobs
-
NAICS 914% of jobs
-
NAICS 55, 562% of jobs
-
NAICS 531% of jobs
-
Others8% of jobs
All of Québec
Not available.
-
NAICS 521, 522, 523, 52658% of jobs
-
NAICS 52427% of jobs
-
NAICS 914% of jobs
-
NAICS 55, 562% of jobs
-
NAICS 531% of jobs
-
Others8% of jobs
Training and requirements
Formation
Most training programs are offered in French only.
College
DCS in accounting and Management Technology 
Code : 410B0
Placement rate: 42.7%
53.4% of graduates pursue further studies
Main skills and characteristics
Skills
- Data collection
- Information processing
- Active listening
- Oral expression
- Reading comprehension
- Written expression
- Critical thought
- Time management
- Judgment and decision-making
Abilities
- Written comprehension
- Oral comprehension
- Verbal skills
- Speech clarity
- Speech recognition
- Near vision
- Written expression
- Information organization
- Deductive reasoning
- Inductive reasoning
- Awareness of issues
Knowledge and attributes
- Diplomacy
- Spoken and written bilingualism (French and English)
- Knowledge of customer and personalized services
- Capacity to work in a team
- Versatility
- Rigour
- Sense of initiative
- Capacity to be discrete
- Friendliness
- Knowledge of office work
Interests
- Draft, communicate, and inform
- Work with numbers
- Work in an office
- Collect, verify, sort, and classify data or information
Personality profiles (RIASEC)
- Conventional
- People with this profile prefer specific, well-defined tasks. They like to respect the order of things and follow established rules.
- Investigative
- People with this profile prefer relying on theoretical knowledge before acting. They like observation, analysis and problem solving.
- Enterprising
- People with this profile prefer having responsibilities, influencing others and responding to challenges.
Note about CNP
Occupational information is provided based on the National Occupational Classification (NOC) 2016. The 5-digit code of the NOC 2021 is shown in parentheses for information purposes only for occupations that correspond to those of NOC 2016.
Official name of the NOC 1434 (14201)
Banking, insurance and other financial clerks
Job titles
- Clerk - financial sector
- Pension administrator - insurance company
- Ledger control officer - financial sector
- Calculation clerk - insurance
- Policy change clerk - insurance
- Insurance clerk - financial sector
- Group insurance clerk
- Property and equipment insurance clerk
- Employee insurance clerk
- Personal lines clerk - insurance
- Hospital insurance clerk
- Credit authorization clerk
- Foreign remittance clerk - financial sector
- Discount clerk - financial sector
- Valuation clerk - financial sector
- Credit assessment clerk
- Dividend calculation clerk - financial sector
- Margin calculation clerk - financial sector
- Reserves calculation clerk - financial sector
- Control clerk - financial sector
- Ledger control clerk - financial sector
- Credit clerk
- Automatic teller machine (atm) clerk
- Liability clerk - financial sector
- Reconciliation clerk - financial sector
- Realty clerk
- Safety deposit box clerk
- Accounts clerk - financial sector
- Savings accounts clerk - financial sector
- Contract clerk - financial sector
- Policy clerk - insurance
- Credit application clerk - financial sector
- Claims clerk - insurance
- Surgical-medical claims clerk - insurance
- Dental claims clerk
- Financial clerk - financial sector
- Personal credit lines clerk
- Foreign exchange clerk - financial sector
- Superannuation clerk - financial sector
- Death benefits clerk
- Disability benefits clerk - insurance
- Benefits and entitlement clerk - insurance
- Loan clerk - financial sector
- Mortgage clerk
- Proof clerk - financial sector
- Pension plans clerk - insurance
- Credit register clerk
- Renewal clerk - financial sector
- Policy information clerk - insurance
- Exchange rate clerk - financial sector
- Interest clerk
- Securities clerk - financial sector
- Actuarial clerk
- Bank clerk
- Brokerage clerk
- Senior claims clerk
- Application reviewer - insurance
- Vault attendant - financial sector
- Foreign currency accounts adjuster - financial sector
- Special endorsement clerk - insurance
- Accounts representative - financial sector
- Insurance rater
- Premium rater - insurance
Skill type
Business, finance and administration
Last update: December 22, 2022
