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  5. Dispatchers

Exploring Trades and Occupations

Dispatchers

On this page

  • Job description
  • Hourly wage
  • Job prospects for 2021-2025
  • Sectors of activity
  • Training and requirements
  • Main skills and characteristics
  • Personality profiles (RIASEC)
  • Additional information

Job description

These individuals receive, transmit, and record messages and requests for assistance or service. They dispatch emergency vehicles and coordinate the activities of drivers. This group includes Radio Operators.

Environment

  • Controlled ambient temperature

Main tasks

  • Contact ambulance, police, fire, tow truck, and public utility crews.
  • Communicate information to vehicle operators.
  • Coordinate activities and movement of materials.
  • Dispatch staff according to schedules or emergency situations.
  • Inform vehicle drivers about traffic and road problems.
  • Communicate by radio for remote locations of operation (airplanes, logging camps, etc.).
  • Control staff workload and travel.
  • Maintain vehicle driver records.
  • Perform analyses of vehicles that do not arrive at destination within a reasonable delay.
  • Give instructions to the caller to assist in providing emergency care while waiting for emergency resources.

Hourly wage

The hourly wage is calculated by averaging wages from 2019 to 2021.
Minimum
$16.75
Median
$24.00
Maximum
$32.21

Job prospects for 2021-2025

sr.comparaison-region.titre

Les 2 champs de sélection ci-dessous vous permettent de comparer 2 régions. Les données des régions seront automatiquement mises à jour à la sélection. Par défaut, la province de Québec est sélectionnée pour la première région.

Job prospects for 2021-2025

Job prospects

All of Québec

Non available
Limited
Good
Very good
Very good

All of Québec

Non available
Limited
Good
Very good
Non available

Total jobs for 2020

All of Québec

9,000

All of Québec

na

Gender distribution

All of Québec

Not available.
41.1% Female
58.9% Male

Not available.
  • 41.1% Female
  • 58.9% Male

Job types

All of Québec

Not available.
Full time
Part time

Not available.
  • Full time
  • Part time

Yearly wage on 2015

All of Québec

$50,000

All of Québec

Other characteristics

All of Québec

  • None

All of Québec

  • None

Sectors of activity

All of Québec

Not available.
  1. Transportation and Warehousing
    NAICS 48, 49
    39% of jobs
  2. Public Administration
    NAICS 91
    18% of jobs
  3. Business, building and other support services
    NAICS 55, 56
    10% of jobs
  4. Construction
    NAICS 23
    5% of jobs
  5. Information and Cultural Industries
    NAICS 51
    5% of jobs
  6. Others
    23% of jobs

All of Québec

Not available.
  1. Transportation and Warehousing
    NAICS 48, 49
    39% of jobs
  2. Public Administration
    NAICS 91
    18% of jobs
  3. Business, building and other support services
    NAICS 55, 56
    10% of jobs
  4. Construction
    NAICS 23
    5% of jobs
  5. Information and Cultural Industries
    NAICS 51
    5% of jobs
  6. Others
    23% of jobs