Automotive Sales Consultant
Job description
These individuals inform and advise customers who wish to buy or rent new or used automobiles. They work for new and used-car dealerships.
Environment
- Controlled ambient temperature
Main tasks
- Greet clients, assess their needs, and identify the vehicle model that suits them best.
- Explain the product to customers.
- Plan and conduct vehicle road tests.
- Manage securing the sale or rental contract and delivering the vehicle.
- Carry out after-sales service.
- Represent the dealership during events.
- Find new customers.
Advancement and mobility
- Experience or additional training leads to management positions.
Training and requirements
Formation
Most training programs are offered in French only.
Secondary
DVS in vente-conseil 
Code : 5321
Placement rate: 61.5%
22.9% of graduates pursue further studies
Also required
- Class 5 driver’s licence.
Main skills and characteristics
Skills
- Data collection
- Persuasion
- Active listening
- Oral expression
- Service oriented
- Negotiation
- Social perception
- Critical thought
- Information processing
- Active learning
- Reading comprehension
- Coordination
- Result evaluation
- Written expression
- Time management
Abilities
- Verbal skills
- Oral comprehension
- Speech clarity
- Speech recognition
- Awareness of issues
- Written comprehension
- Written expression
- Information organization
- Near vision
Knowledge and attributes
- Capacity to develop and maintain business relations
- Diplomacy
- Focussed on results
- Autonomy
- Capacity to influence and mobilize
- Spoken and written bilingualism (French and English)
- Knowledge of customer and personalized services
- Vitality
- Knowledge of sales and marketing
- Impeccable appearance
Interests
- Work in sales or client service
- Assist and advise
Personality profiles (RIASEC)
- Enterprising
- People with this profile prefer having responsibilities, influencing others and responding to challenges.
- Social
- People with this profile prefer to be in contact with others, in particular to entertain, help or teach them.
- Realistic
- People with this profile prefer carrying out concrete tasks and being physically involved in what they do.
Appellation d'emploi liée (à traduire)
Retail salespersons (CNP 6421)
Skill type
Sales and service
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Last update: April 28, 2023
