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  5. Accommodation Service Support Staff

Exploring Trades and Occupations

Accommodation Service Support Staff

On this page

  • Job description
  • Hourly wage
  • Job prospects for 2021-2025
  • Sectors of activity
  • Training and requirements
  • Main skills and characteristics
  • Personality profiles (RIASEC)
  • Additional information

Job description

These individuals carry the luggage of customers and passengers to the designated place. They clean and maintain public and private areas. They work for:

  • Hotels
  • Passenger transport companies
  • Convention centres
  • Businesses

Environment

  • Controlled ambient temperature
  • Climatic conditions
  • Uncontrolled ambient temperature
  • Vibration

Main tasks

Customer Service Representative

  • Drive hotel guests to their rooms and carry their luggage.
  • Inspect rooms to make sure they are in order.
  • Inform guests about the room and the hotel (amenities, services, tourist attractions, etc.).
  • Assist guests with special needs.
  • Serve and inform groups upon arrival and departure.
  • Respond to customer complaints and requests.
  • Receive and send parcels and messages for customers.
  • Store baggage in designated areas.

Porter

  • Carry customers’ luggage to train stations and airports.
  • Organize road transport.

Ship Passenger Attendants

  • Serve food and beverages to passengers.
  • Clean cabins, make beds, and wash dishes.
  • Carry luggage on board ships.
  • Ensure customer comfort and satisfaction.

Railway Service Attendants

  • Prepare and serve tables in dining carts.
  • Serve food and beverages.
  • Clean sleeping cars and distribute toiletries.
  • Ensure customer comfort and satisfaction.

Installation Workers

  • Assemble, install, move, and disassemble removable panels and furniture in rooms.
  • Assemble, rotate, and disassemble presentations and posters according to floor plans or instructions.
  • Assist in the installation of audiovisual equipment and troubleshoot operating problems.
  • Make minor repairs, as required.
  • Perform routine maintenance on audiovisual equipment, as required.

Hourly wage

Not available.

Job prospects for 2021-2025

sr.comparaison-region.titre

Les 2 champs de sélection ci-dessous vous permettent de comparer 2 régions. Les données des régions seront automatiquement mises à jour à la sélection. Par défaut, la province de Québec est sélectionnée pour la première région.

Job prospects for 2021-2025

Job prospects

All of Québec

Non available
Limited
Good
Very good
Good

All of Québec

Non available
Limited
Good
Very good
Non available

Total jobs for 2020

All of Québec

700

All of Québec

na

Gender distribution

All of Québec

Not available.
13.1% Female
86.9% Male

Not available.
  • 13.1% Female
  • 86.9% Male

Job types

All of Québec

Not available.
Full time
Part time

Not available.
  • Full time
  • Part time

Yearly wage

All of Québec

Not available.

All of Québec

Other characteristics

All of Québec

  • Non traditional for women
  • None

All of Québec

  • Non traditional for women
  • None

Sectors of activity

All of Québec

Not available.
  1. Accommodation and Food Services
    NAICS 72
    32% of jobs
  2. Transportation and Warehousing
    NAICS 48, 49
    23% of jobs
  3. Real Estate and Rental and Leasing
    NAICS 53
    8% of jobs
  4. Construction
    NAICS 23
    7% of jobs
  5. Business, building and other support services
    NAICS 55, 56
    6% of jobs
  6. Others
    24% of jobs

All of Québec

Not available.
  1. Accommodation and Food Services
    NAICS 72
    32% of jobs
  2. Transportation and Warehousing
    NAICS 48, 49
    23% of jobs
  3. Real Estate and Rental and Leasing
    NAICS 53
    8% of jobs
  4. Construction
    NAICS 23
    7% of jobs
  5. Business, building and other support services
    NAICS 55, 56
    6% of jobs
  6. Others
    24% of jobs