Are you receiving temporary benefits from the federal government, such as the CESB or the CERB, in the context of the COVID-19 public health emergency?
We wish to remind you that rules are applicable to the addition of temporary federal benefits to those received under the assistance programs or measures available through the Ministère du Travail, de l’Emploi et de la Solidarité sociale.
Contact your agent to find out more . The steps you take today could help you avoid having to reimburse overpayments later.
Application for financial assistance
Depending on your circumstances, you may qualify for last-resort financial assistance.
You could also be eligible for special benefits covering the cost of medication, optometric services, dental care and other specific needs.
Step 1: Verification of your eligibility
Depending on your situation, you may be eligible for last-resort financial assistance.
You may also be eligible for special benefits such as
- Optometric services (eye examinations, prescription of glasses and contact lenses, etc.);
- Dental care;
- some special needs.
Step 2: Forms to be completed to make an application
To apply for financial assistance, you must fill out certain forms.
However, your situation may require additional forms or documents, as in the case of an application for financial assistance for a refugee claimant or youth.
Step 3: Submitting your application
Go to a Services Services Québec office or a local employment centre (CLE) with the completed forms and make sure you have photo identification issued by a public agency.
You can choose to send your forms online or by mail. However, once the local employment centre or the Services Québec office receives them, you will have to go in person for identity verification.
Step 4: Processing your application
While your application is being processed, a financial assistance officer may contact you and ask you to provide certain documents to clarify information.
Your application will be reviewed once you have provided all the documents that are essential to the processing of your application.
If you are eligible for benefits, they will be calculated from the day the responsible office receives your forms.
Step 5: Decision on your application
You will receive a notice of decision by mail within five business days of receiving all the documents essential to the assessment of your application.
If your application is accepted, the notice will tell you how much benefit you will receive. If your application is refused, the notice will tell you the reasons for the refusal.
If you disagree with a decision, you may submit a Application for Review (0023A) (PDF 344 Kb).
Financial Assistance Questions
- Montréal area
- Elsewhere in Québec
1‑877‑767-8773 (toll free)
- Office hours and other ways to contact us