Outline of the program

This program offers financial assistance to meet the needs of workers who, because they are in isolation to counter the propagation of the COVID-19 virus, cannot earn all of their work income and are not eligible for another financial assistance program. 

Important

Before applying for financial assistance, make sure that you are not eligible for either compensation from your employer or private insurance, and that you are not covered by other government programs, such as the federal Employment Insurance Program This hyperlink will open in a new window..

To find out what kind of assistance you may be entitled to, use the Government Assistance Programs tool.

The program is offered by the Gouvernement du Québec, in partnership with the Red Cross. You will be able to apply starting March 19, 2020. 

Eligibility

This program is for workers who reside in Québec and are in isolation for one of the following reasons:

  • they have contracted the virus or present symptoms
  • they have been contact with an infected person
  • they have returned from abroad

In addition, workers who are in isolation or likely to be under the above criteria are eligible for the PATT COVID-19 if

  • you are not receiving compensation from your employer
  • you do not have private insurance
  • you are not covered by another government program, such as employment insurance This hyperlink will open in a new window. from the federal government

The program only applies to adult workers aged 18 or over.

The order to self-isolate must have been given by the Government of Canada, the Gouvernement du Québec or another responsible authority.

Financial assistance

The lump-sum amount granted to an eligible person is $573 per week, for a period of 14 days of isolation. If justified by your state of health, the coverage period for an eligible person could be extended to a maximum of 28 days. 

End of financial assistance

You are no longer entitled to financial assistance: 

  • when the financial assistance has been paid in full
  • if you have not respected your obligations.

Applying

So that we can offer you personalized assistance and help determine if you are eligible for the program, you must apply by telephone, by speaking with a Red Cross agent at 1-800-863-6582 (8 a.m. to 8 p.m., 7 days a week).

By submitting an application, you are giving your consent to information about you being exchanged between ministries and agencies of the Government for verification and compliance purposes. Note that excess assistance paid may be claimed back, and that charges could apply.

Application refused

If your application has been refused and you wish to apply for an administrative review, refer to the steps in the administrative review process.