The workers who are eligible are those who are in isolation for one of the following reasons:

  • they have contracted the virus or have symptoms of it
  • they have been in contact with an infected person
  • they have returned from abroad

Also, workers who are in isolation (or likely to go into isolation based on the above criteria) are eligible for the Program if:

  • they do not receive compensation from their employer
  • they do not have private insurance
  • they are not covered by other government programs, such as employment insurance from the federal government

The lump-sum amount granted to an eligible worker is $1,146, or $573 per week for a period of 14 days of isolation.

No, for the moment only workers who are not eligible for employment insurance and who are in isolation are eligible for the Program.

The Program’s implementation period began on March 16. It will be offered until the situation is back to normal.

Processing of applications began on Thursday, March 19. Payments will be made as quickly as possible. The target for the coming weeks is to make payments on eligible applications within 48 working hours.

Most workers are eligible for employment insurance. We are working with the federal government to ensure that workers who are not in self-isolation but have lost their income can be covered during the period required. Also, the Government is working intensively to develop and offer measures to respond to the economic slowdown, but right now we are concentrating our efforts on health-related measures.

This financial assistance will be paid by bank transfer. This operation is conducted in partnership with the Red Cross, which has unique expertise in this area.

Discussions are underway with the Government of Canada to ensure that the different programs and supports that have been announced are complementary, while making sure that the process for receiving aid is simple for workers. The goal is to avoid duplication.

Information on the Program is available on the Québec.ca website This hyperlink will open in a new window..

For more information on the coronavirus, go to www.quebec.ca/coronavirus or follow the Ministère de la Santé et des Services sociaux on Twitter at: https://twitter.com/sante_qc This hyperlink will open in a new window..

Services Québec is taking calls from citizens wanting information on the Program or coronavirus at its toll-free number 1-877-644-4545.

For updates on the situation in Canada, visit the Government of Canada’s page: Coronavirus disease (COVID-19): Current situation This hyperlink will open in a new window..