The PATT was going to end when other financial assistance programs covering the same needs were introduced. The Canada Emergency Response Benefit (CERB) offered by the federal government meets peoples’ needs, which is why the PATT is no longer necessary.

All applications submitted before 4:00 p.m. on April 10 will be processed in accordance with the current procedure.

Yes. All applications for assistance received up until the program ends will be processed in a timely manner. Applicants will be notified of the decision regarding their application and the reason it has been refused, if such is the case.

You can submit an application for administrative reconsideration within 30 days from the date you were notified of the decision regarding the PATT. Every application for administrative reconsideration received within the prescribed time period will be processed. 

No. You must apply for the CERB at the following address: This hyperlink will open in a new window..

For answers to common questions about the CERB, call the automated help line at 1-833-966-2099. To speak with an agent about the CERB or your Canada Revenue Agency account, call 1-800-959-7383.

Yes, provided you meet the eligibility requirements for the CERB.

Applications that are on hold pending a decision regarding Employment Insurance will not be processed until April 20, 2020. If you do not contact the Red Cross before that date, it will inform you of the status of your application in the following days.

The objective has always been to reply within 48 hours. Note that when the program was launched, given the high number of applications received in a short time, this objective could not be met. But measures have been taken since then and we are now meeting our commitments.

Reopening of the entire construction industry

Starting on May 11, 2020, work sites can resume their activities in all sectors of the construction industry, that is, residential, civil engineering and road works, institutional and commercial, and industrial. Restarting the construction industry will also reopen its supply chains, made up of numerous small and medium-sized businesses.

No. The restriction to residential construction projects with a delivery deadline no later than July 31, 2020 has been lifted. All residential construction and renovation work is now allowed.

No. Only the usual authorizations are required.

Yes. The construction industry can resume activities while taking the necessary steps to limit the spread of the virus and keep workers safe. The construction industry is important to our economy and it is being reopened following the guidelines of public health authorities.

On April 13, the Commission des normes, de l’équité, de la santé et de la sécurité du travail (CNESST) published the COVID-19 Guide – Construction Sites This hyperlink will open in a new window. and Daily Checklist – COVID-19 (PDF, 184 KB) This hyperlink will open in a new window. on its website. The guide presents the measures to be implemented on construction sites to reduce exposure to COVID-19. The measures comply with public health guidelines.

Placement service Jetravaille!

The simple and free job placement service Jetravaille! makes it easier to match the labour needs of businesses with people who are looking for work. However, priority will be given to processing job offers from businesses in priority services and activities and from those that are authorized to resume their activities within the context of the pandemic.

It provides job seekers with a personalized job search assistance tool that enables them to see in the “Positions available” section of their applicant profile, job offers that correspond to their profile, classified in order of relevance.

A geolocation service will show where the job offers are located and determine the distance between the applicant’s place of residence and the workplace associated with the job offer.

Yes. The temporary platform was removed as soon as Jetravaille! came online.

Yes. The temporary web platform was a page created in house by Gouvernement du Québec teams, whereas Jetravaille! is a much more elaborate job placement service that had to be designed by external resources. We couldn’t simply transfer the data from one platform to the other. However, we can help businesses that need assistance to create an account.

Yes. Jetravaille! is a free service for job seekers as well as for businesses that post job offers.

Job seekers can register in French or English depending on the language of access they select. However, businesses can register only in French.

No. Only one user profile can be created for each business. Information related to the use of the file can be shared within the business if more than one person is authorized to use it.

The business can register using only the data from the establishment located in Québec.

Preference is given to self-service. However, you can also call us at 1-800-EMPLOIS (1-888-367-5647) or click on “Contact Us” in order to submit a detailed request along with your contact information.