COVID-19 : Federal Government Assistance
If you are receiving or received financial assistance from the Ministère du Travail, de l’Emploi et de la Solidarité sociale and benefits related to the COVID-19 pandemic from the federal government simultaneously, please contact an agent of the Ministère working at the Centre de communication avec la clientèle or the Services Québec office in your region .
Sums that may be paid
Reimbursement of COVID-19 related expenses
You could be eligible for reimbursement of transportation costs incurred for vaccination against COVID-19.
Calculation of the benefit
The basic benefit is the maximum amount that can be paid to you. It varies depending on your situation. Benefits are adjusted (indexed) each year on January 1.
Since February 1, 2018, your basic benefit has been enhanced as a result of the announcement of the Government Action Plan to Foster Economic Inclusion and Social Participation 2017-2023 .
Other changes have come into effect, such as:
- the increase in exclusions from work income for individuals and families receiving social solidarity benefits;
- the possible recognition of adult status for an adult child who is a secondary school student in general education and who is a member of a family benefiting from one of the social assistance programs;
- increase in the exemption for child support.
To determine whether you are entitled to last-resort financial assistance and to establish your benefit, an assessment of all the resources you have available (money in the bank, value of your home, etc.) will be made.
Some of your resources may be exempted or excluded, i.e. not taken into account in the calculation of your benefit. Certain situations may also be considered.
For more information on how the benefit is calculated, see How the benefit is calculated.
Additional amounts that may be paid
You may receive temporarily limites capacity allowance or additional amounts called "adjustments".
There are different types of adjustments depending on your situation and your family. An adjustment allows you to adapt the amount of a benefit to a particular situation.
For example, if a person receiving social assistance or social solidarity benefits has two children aged 12 to 17, or if the children are in secondary vocational school or higher, they will receive an adjustment, an additional amount, to meet the needs of their children.
You can get information on the following adjustments and allowance:
- Adjustment of basic benefit
- Adjustments for dependent children
- Adjustment for single persons
- Temporarily limited capacity allowance.
How to get a special benefit
A special benefit is an amount that is added to the basic benefit and is used to reimburse certain expenses related to
- a particular need (e.g. the purchase of glasses);
- a special situation (e.g. fire damage).
Steps to get a special benefit
Step 1: Obtain authorization
To obtain a special benefit, you may have to provide various documents. They will allow you to obtain authorization from a Services Québec office to receive a special benefit.
You do not need to obtain authorization for certain benefits, such as medical transportation or services covered by your claim slips.
Step 2: Provide documentation
Provide the documents that support your request, for example
- a prescription from a health professional;
- a medical certificate (SR-0040) (French only) (PDF 249 Kb);
- an estimate of the cost of a good or service.
Step 3: Provide proof of purchase
You must provide proof of purchase of the good or service, such as a receipt or invoice, or the special benefit request form given to you by your agent in order to receive reimbursement.
Your documents or proofs of purchase may be sent using your online file.
When to apply?
You have to file your rebate application no later than 30 days after you obtained the property or service for which you are claiming a rebate.
List of special benefits
Use of the claim slips
The claim slips allows the provider and his family to obtain certain drugs and health services at no cost.
The slip is mailed or may be consulted in your online file.
Conditions of use of the claim slips
In addition, the claimant must have received social assistance or social solidarity benefits for a certain number of months without interruption in order to obtain the following services with his or her claim slips:
- eye exam: 12 months;
- dentures: 24 months;
- dental: 12 months.
When to use the claim slips?
The person who has a claim slips must present it when receiving medication or service.
Benefit amounts and payment dates
To find out the benefit amounts available, simply visit the following section: Benefit amounts for the current year.
To find out the dates on which payments are made, consult the following section: Benefit payment dates for the current year.
You can view the amount and the date of your next benefit payments in your online file.
If you have any questions concerning the Social Assistance Program or the Social Solidarity Program, call one of the numbers below:
- Montréal area: 514-873-4000
- Elsewhere in Québec: 1-877-767-8773 (toll free)
This service is available during office hours. There are also other ways to contact us .