Ministère de la Justice
Édifice Louis-Philippe-Pigeon
1200, route de l'Église
Québec (Québec) G1V 4M1
Phone : 418 528-1370 (voice mail)
Toll free : 1 866 528-1370 (voice mail)
plaintes@justice.gouv.qc.ca

Complaint against a mediator

Mediators must be members of one of the professional orders listed by regulation. To file a complaint against a mediator for an action performed while acting as a mediator, you must contact the relevant professional order. 

Five professional orders are authorized by the Québec government to accredit their members as mediators:

Youth centres are also authorized to accredit their employees.

Complaint against a trustee

Trustees in bankruptcy must act professionally at all times in the performance of their duties. More specifically, they are require:

  • to provide all required notices;
  • to manage seized amounts diligently;
  • to avoid giving illegal or dishonest advice;
  • to use the personal information in their possession with rigour and rectitude.

Trustees in bankruptcy are subject to a code of ethics published under the responsibility of the Office of the Superintendent of Bankruptcy This hyperlink will open in a new window..

If you believe that you have a reason to file a complaint against a trustee in bankruptcy, please contact the Office of the Superintendent of Bankruptcy This hyperlink will open in a new window. or a legal advisor.

Complaints concerning a decision of a court of law or an administrative tribunal or a breach of conduct

If your comments or complaints concern a decision of a court or tribunal or a breach of conduct, please refer to the following procedure and contact information.

A decision of a court or tribunal 

The procedure and time limits for a review, revocation or appeal of a decision of a court or tribunal are generally specified in a law. You may obtain information from the office of the court or tribunal concerned.

Judicial or professional conduct

If your comment or complaint involves a person involved in the judicial process who is not an employee of the Ministère de la Justice, you should contact one of the bodies listed below, as appropriate:

Canadien Judicial Council  This hyperlink will open in a new window.
150, rue Metcalfe, 15e étage
Ottawa (Ontario)  K1A 0W8
Phone: 613 288-1566
Fax: 613 288-1575

Conseil de la magistrature du Québec This hyperlink will open in a new window.  
Québec courthouse
300, boulevard Jean-Lesage, bureau RC-01
Québec (Québec)  G1K 8K6
Phone: 418 644-2196
Fax: 418 528-1581

Conseil de la justice administrative  This hyperlink will open in a new window. 
575, rue Jacques-Parizeau, bureau RC-01
Québec (Québec)  G1R 2G4
Phone: 418 644-6279 or 1 888 848-2581
Fax: 418 528-8471

Syndic of the Barreau du Québec This hyperlink will open in a new window.  
La Maison du Barreau
445, boulevard Saint-Laurent
Montréal (Québec)  H2Y 3T8
Phone: 514 954-3411 or 1 800 361-8495
Fax: 514 954-3478

Syndic of the Chambre des notaires du Québec This hyperlink will open in a new window.  
1801, avenue McGill College, suite 600
Montréal (Québec) H3A 0A7
Phone: 514-879-1793
Toll free 1-800-263-1793, ext. 5913
Fax: 514-879-1589

Syndic de la Chambre des huissiers de justice du Québec  This hyperlink will open in a new window. 
507, Place d'Armes, suite 970 
Montréal (Québec) H2Y 2W8 
Phone: 514 721-1100 - 1-800-500-7022
Fax: 514 721-7878

Commissaire à la déontologie policière This hyperlink will open in a new window.  
2535, boulevard Laurier, Suite 1.06
Québec (Québec) G1V 4M3
Phone: 418 643-7897 ou 514 864-1784
Toll free: 1 877 237-7897
Fax: 418 528-9473