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Complaint regarding food safety or food poisoning

Don’t hesitate to submit a complaint if:

  • You believe that a food establishment is not following health and safety regulations.
  • You have found a foreign body in a food item.
  • You felt ill after eating a food item in a restaurant.

Two ways to intervene:

 Complete the online form
Call toll-free: : 1 800 463-5023

All complaints are handled confidentially.

When to file a complaint

Some complaints may lead to an inspection and, if consumer protection is involved, to penalties.

For a complaint or report to be admissible, you must have observed the situation yourself and be able to say exactly where it occurred. Give as many details as possible.

Last update: October 17, 2023


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