Mediation and arbitration at the Small Claims Division | Gouvernement du Québec

Mediation

Free hours with a mediator to settle a small claim out-of-court. Mediation can help untangle many a conflict!

Mandatory mediation

Mandatory small claims mediation will be gradually rolled out in Québec over the coming months for claims of $5,000 and less.

Arbitration

Arbitration can replace a trial. The arbitrator’s decision is generally final and cannot be appealed. Arbitration is voluntary.

Look up a small claims arbitration award.

Look up a small claims arbitration award.

Differences between mediation, arbitration and a trial

Mediation and arbitration are part of the small claims process to settle your case. Learn the differences.

Last update: November 24, 2023