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Financial assistance for transportation to an institution in the health and social services network

The cost of transportation to an institution in the health and social services network is the responsibility of the person being transported, unless he or she is eligible for a government financial assistance program.

Financial assistance is available for people who:

  • need to move within the same institution
  • must transfer to another institution
  • are over 65 years of age
  • are receiving end-of-life care
  • are geographically distant by more than 200 km from the institution where they are transported
  • are receiving oncological treatments
  • are waiting for a transplant or undergoing post-transplant follow-up
  • are from an indigenous community

These people can receive financial assistance when they need to be transported to or within:

  • a local community services centre
  • a hospital centre
  • a residential and long-term care centre
  • a child and youth protection centre
  • a rehabilitation centre

The amount and terms of financial assistance depend on the local policies of Québec's regions. Each Integrated Health and Social Services Centre (CISSS) and Integrated University Health and Social Services Centre (CIUSSS) has established its own policy on user travel.

To find out which CISSS or CIUSSS you belong to, consult the page Finding Your Integrated Health and Social Services Centre (CISSS) or Your Integrated University Health and Social Services Centre (CIUSSS).

Regional user travel policies

Consult the user travel policy of your CISSS or CIUSSS to find out about the amounts granted, how to obtain them and other details (in French only):

Last update: December 6, 2024

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