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Privacy policy

Surfing in Québec.ca

Québec.ca contains links to external sites. The government is not responsible for the content of those sites, nor for their privacy-related practices.

Cookies and Google Analytics

Google Analytics uses cookies to gather information on your surfing. It uses this information for statistical purposes in order to improve your experience. The information is stored in the United States. Google may communicate it to third parties, if required to do so by law, and for its own internal processing. The data will also be shared on the Québec government’s  Google Ads and Google Search Console accounts. The information includes, in particular, 

  • the anonymized IP address of your computer (your IP address is modified, which prevents anyone from connecting it to you),
  • the operating system of your device,
  • the pages consulted (the date, time and duration of your visits).

Google advertising cookies are used to gather demographic data and information on visitors’ centres of interest. The information is anonymized and cannot be associated with a specific person.

You can configure your browser to block cookies, but this may affect your experience and limit your access to certain functions.

Interactions with the government

You may communicate with the government through various secure tools, including telephone and online services.

Sending information by email is not entirely secure. For this reason, the government advises you against disclosing personal information, such as your social insurance number, in emails. The government does the same, by not answering your questions via email whenever this involves transmitting confidential data.


Personal information gathered by Québec.ca is handled in compliance with the Act respecting Access to documents held by public bodies and the Protection of personal information This hyperlink will open in a new window.. This Act sets out the principles to be observed in collecting, using, communicating with or without consent, storing and destroying personal information, while setting up the appropriate security measures in accordance with the nature and quantity of the information.

This information is sent to other public bodies only if the communication takes place in carrying out their mission, with the person’s consent, or if the disclosure of the information is required by law, according to the applicable legal framework. The government does not use the information to create user profiles.

Requests for access

You may submit a request for access to learn what personal information is held by public bodies. You may also make a request to have this information corrected.

Last update: January 25, 2022


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