Support for patients taking biosimilar drugs
Since April 2022, biologic drugs are being replaced with biosimilar drugs when a corresponding biosimilar drug is listed on the List of medications covered by the basic prescription drug insurance plan 
.
Exceptions:
- Pregnant women, who should be transitioned to biosimilars in the 12 months after childbirth.
- Pediatric patients, who should be transitioned to biosimilars in the 12 months after their 18th birthdays.
- Patients who have experienced two or more therapeutic failures while being treated with a biologic drug for the same chronic disease.
This measure is in response to changes to the List of medications covered by the basic prescription drug insurance plan effective July 7, 2021.
Patient support associations
Diabetes Québec
- Insulin and biosimilar drugs
- Formation sur le diabète (in French only)
- Educational videos on diabetes
Canadian Digestive Health Foundation
Colorectal Cancer Canada
ACE (Arthritis)
- JointHealth website
- Biosimilar biologics in Canada – What inflammatory arthritis patients need to know – Second Edition
Institut de rhumatologie de Montréal
Arthritis Society – Québec Division
Canadian Arthritis Patient Alliance
Pharmaceutical company patient support programs
Amgen
AmgevitaTM (adalilumab)
Services offered
Injection training, nursing support, support for adherence to treatment, help for patients with Crohn's disease or ulcerative colitis to access laboratory tests.
Contact information
www.amgevita.ca/en
Telephone: 1-877-936-2735
Email: info@oneenliven.ca
Fax: 1-833-423-0252
Opening hours
Monday to Friday, 8 a.m. to 8 p.m. Eastern Time.
AvsolaTM (infliximab)
Services offered
Infusion services provided by authorized nursing staff in a vast network of private infusion clinics across Québec (many of which provide infusion services for pediatric clients), coordination of infusion arrangements, nursing support, support for adherence to treatment and more.
Contact information
www.avsola.ca/en
Telephone: 1-877-936-2735
Email: info@oneenliven.ca
Fax: 1-833-423-0252
Opening hours
Monday to Friday, 8 a.m. to 8 p.m. Eastern Time.
Avir Pharma
OsnuvoMC (tériparatide)
Services offered
Personalized patient and health professional registration process, reimbursement assistance service, injection training with starter kit and drug distribution at a pharmacy chosen by the patient.
Contact information
www.avirpharma.com/our-products/
Téléphone : 1 888 303-8702
Courriel : osnuvoavir@iqvia.com
Télécopieur : 1 833 455-0972
Opening hours
Monday to Friday, 8 a.m. to 8 p.m. Eastern Time.
Apotex
GrastofilTM(filgrastim)
LapelgaTM(pegfilgrastim)
Services offered
ANSWERS Apobiologix is a comprehensive patient support program dedicated to helping Canadian patients who are prescribed an Apobiologix product gain access to their medication as quickly as possible.
Contact information
https://www.apobiologix.com/en/patient_support_validate.asp or www.apoanswers.ca
Telephone: 1-866-276-1664
Email: ANSWERS@innomar-strategies.com
Fax: 1-866-772-1458
BGP Pharma
FulphilaTM (pegfilgrastim)
Services offered
Viatris AdvocateMD program to support patients treated by FulphilaMD
Patients with a prescription for Fulphila don’t have to enroll in the program to have access to it and can go directly to their preferred pharmacy.
Additional services can be obtained as needed by enrolling in the Viatris Advocate program. These services include injection training by a clinical nurse.
Contact information
www.BiosimilarsCanadaPSP.com
Telephone: 1-833-847-4323
Email: BiosimilarsCanada@innomar-strategies.com
Fax: 1-833-794-2382
Opening hours
Monday to Friday, 8 a.m. to 8 p.m. Eastern Time.
HulioTM (adalimumab)
Services offered
Assistance from a nurse to support adherence to treatment and assistance in administering treatment.
Contact information
https://www.hulio.ca/?sc_lang=en-CA
Telephone: 1-844-485-4677
Email: hulio@assistprogram.com
Fax: 1-844-554-8546
Opening hours
Monday to Friday, 8 a.m. to 8 p.m. Eastern Time.
Fresenius Kabi
IdacioTM (adalimumab)
Services offered
Patient and clinic registration process, personalized coordination of laboratory tests, services adapted to clinic needs, pharmacy network and open distribution, injection training, dedicated case manager and single point of contact, nursing support.
Contact information
Kabicare.ca/en
Telephone: 1-888-304-2034
Email: info@kabicare.ca
Fax: 1-888-304-2014
Opening hours
Monday to Friday, 9 a.m. to 5 p.m. Eastern Time
JAMP Pharma
SimlandiMD (adalimumab)
Services offered
Rapid patient management
Dedicated local nurses on the ground as a single point of contact for enrollment support, injection training and help throughout the patient’s journey.
Flexible and easy enrollment process with turnkey laboratory test and vaccination support to get patients on treatment quickly.
Contact information
https://www.jampcare-support.ca/en/simland.html
Telephone: 1-855-310-5102
Fax: 1-888-331-3432
Email: jampcare@supportprogram.com
Opening hours
Monday to Friday, 8:00 a.m. to 8:00 p.m. Eastern Time.
Lilly
BasaglarTM (insulin glargine)
https://www.lillyproducts.ca/en/basaglar/din-login
Organon
BrenzysTM (etanercept)
Services offered
- A HARMONY BY ORGANONTM coordinator to support you throughout your treatment and work with your healthcare provider to streamline the process
- Self-injection training
- Starter kit with travel pack
- Live ongoing support and reminders to help you properly follow your treatment plan
Contact information
Telephone: 1-866-556-5663
Email: info@harmonybyorganon.ca
Fax: 1-866-240-4076
Opening hours
Monday to Friday, 8 a.m. to 8 p.m. Eastern Time.
HadlimaTM et Hadlima PushTouchTM
Services offered
- A HARMONY BY ORGANONTM coordinator to support you throughout your treatment and work with your healthcare provider to streamline the process
- Monitoring and support for laboratory analyses as needed
- Self-injection training
- Starter kit with travel pack
- Live ongoing support and reminders to help you properly follow your treatment plan
Contact information
Telephone: 1-866-556-5663
Email: info@harmonybyorganon.ca
Fax: 1-866-240-4076
Opening hours
Monday to Friday, 8 a.m. to 8 p.m. Eastern Time.
RenflexisTM (Infliximab)
Services offered
- A HARMONY BY ORGANONTM coordinator to support you throughout your treatment and work with your healthcare provider to streamline the process
- Monitoring and support for laboratory analyses as needed
- Help finding an infusion clinic in the HARMONY BY ORGANONTM network and making your first appointment
- Live ongoing support and reminders to help you properly follow your treatment plan
Contact information
List of infusion clinics for Renflexis (PDF 2.05 Mb)
Telephone: 1-866-556-5663
Email: info@harmonybyorganon.ca
Fax: 1-866-240-4076
Opening hours
Monday to Friday, 8 a.m. to 8 p.m. Eastern Time.
Pfizer
InflectraTM (infliximab)
Opening hours
Monday to Friday 8 a.m. to 8 p.m. Eastern Time.
Appointments on Saturdays on request
Contact information
Telephone: 1-855-935-FLEX (3539)
Email: inflectra@pfizerflex.com
Fax: 1-833-958-FLEX (3539)
NivestymTM (filgrastim) and NyvepriaTM (pegfilgrastim)
Services offered
Injection education, support in cases where a patient or their caregiver is uncomfortable or needs assistance to administer the injection and other services. Injection services can be provided by Innomar 's network of clinics .
RuxienceTM (rituximab)
Patients transitioning from Rituxan to Ruxience do not have to change their infusion clinic, since both manufacturers use Innomar 's network of infusion clinics.
Pharmascience
GlatectTM (glatiramer)
Sandoz
ErelziTM (etanercept)
Services offered
- Support from a nurse case manager
- Worry-free registration process, adapted to client preferences
- Injection services with customized options for patient comfort
- Nursing support services and services and support adapted to each patient category and age group
Contact information
Telephone: 1-844-279-7673
Email: erelzi@xposeprogram.ca
Fax: 1-866-872-5771
Opening hours
Monday to Friday, 8 a.m. to 8 p.m. Eastern Time.
HyrimozTM (adalimumab)
Services offered
- Dedicated nurse case manager, a single point of contact
- Worry-free registration process, adapted to client preferences
- Injection services with customized options for patient comfort
- Continually updated nursing support services, including TB testing, fecal calprotectin testing and drug therapy follow-up
- Services and support adapted to each patient category and age group
Contact information
Telephone: 1-888-449-7673
Email: xpose@sandozprogramsupport.ca
Fax: 1-844-449-7673
Opening hours
Monday to Friday, 8 a.m. to 8 p.m. Eastern Time.
RiximyoTM (rituximab)
Services offered
- Dedicated nurse case manager, a single point of contact
- Worry-free registration process, flexible according to client preference
- A vast and accessible network of infusion clinics for patients
- Continually updated nursing support services for patients
Contact information
Telephone: 1-888-449-7673
Email: xpose@sandozprogramsupport.ca
Fax: 1-844-449-7673
Opening hours
Monday to Friday, 8 a.m. to 8 p.m. Eastern Time.
ZiextenzoTM (pegfilgrastim)
Services offered
- Worry-free registration process, adapted to client preferences
- Injection services with customized options for patient comfort
Contact information
Telephone: 1-833-726-3690
Email: Biocare@programsupport.ca
Fax: 1-833-726-3698
Opening hours
Monday to Friday, 8 a.m. to 8 p.m. Eastern Time.
Teva Innovation
TruximaTM (rituximab)
Services offered
Teva Support SolutionsTM professional case managers can help your patients throughout their treatment journey.
Contact information
Telephone: 1-877-714-2469
Email: tss.info@truximacanada.com
Fax: 1-833-981-2254
Opening hours
Monday to Friday, 8 a.m. to 8 p.m. Eastern Time.
Last update: May 17, 2022
