On march 13, 2020, the Gouvernement du Québec adopted an Order in Council that declares a health emergency throughout Québec’s territory. This exceptional measure empowers the government to implement an array of measures to protect the health of the population.
Special attention must be paid to the elderly, especially individuals 70 years of age and over, since they are at greater risk of complications.
If you are worried about COVID‑19 or display symptoms such as a cough or fever, you can call 418-644-4545, 514-644-4545, 450-644-4545, 819-644-4545 and 1-877-644-4545 (toll free) elsewhere in Québec.
If you have symptoms such as a cough or fever:
- Do not go to a medical clinic unless you have first obtained an appointment.
- If your condition allows you to do so, call 1-877-644-4545. If you are a traveller who has returned within less than 14 days, mention it.
- Visit the emergency room only if you have difficulty breathing (you have difficulty breathing when resting or are unable to breathe when lying down).
As of March 25, 2020, at 00:01 and until April 13, 2020, the Québec government has ordered the minimization of all non-priority services and activities. A list of priority services and activities has been made public and will be updated periodically. It should be noted that all businesses can always engage in teleworking and e-commerce.
Self-Care Guide - COVID-19 (PDF 6.66 Mb)
This guide is designed to enable Quebecers to make the best possible decisions to protect their health and the health of their loved ones during the COVID-19 pandemic. More specifically, it indicates to them how best to protect themselves against COVID-19, take care of themselves and provide basic care to their family circle, and know where and when to consult if the need arises for care services.
COVID-19 in Québec
Instructions and directives
- Health recommendations for everyone
- Returning from a trip
- NewTravelling from one region to another
- Gatherings and events
- Visits to hospitals, residential and long-term care centres and other establishments for seniors and vulnerable individuals
- Seniors
- Indigenous communities
- Self-Care Guide - COVID-19 (PDF 6.66 Mb)
- Reporting
How to offer your help
Families and support for individuals
- School and childcare service closings
- Repayment of a student loan
- Emergency daycare services for children
- Flexibility for producing income tax returns and questions
- Stress, anxiety and depression associated with the COVID-19
- Information for pregnant women – coronavirus (COVID-19)
- NewEasing of Conditions for Workers on Parental Leave
- Information for parents of children age 0 to 17 – coronavirus (COVID-19)
Businesses and workers
- Minimization of non-priority services and activities
- Occupational health and safety (French only)
- Temporary Aid for Workers Program
- Craftspeople, artists, organizations and businesses in the cultural sector
- Work schedules and absences
- Flexibility for producing income tax returns and questions
- Public service employees (French only)
- Concerted temporary action program for businesses (PACTE)
- Flexibility measures respecting existing loans and loan guarantees
- Home support workers (Direct Allowance Program-Service Employment Cheque)
Other topics
- General information on COVID-19
- Agriculture, fisheries and food (French only)
- Justice and children in shared custody
- Support for the municipalities
- Société de l'assurance automobile du Québec (SAAQ)
- Société d'habitation du Québec (French only)
- Residual materials and refundable containers
- Answers to your questions
Any other questions?
Click here for answers to the most frequently-asked questions!
