Visits to hospital centres have been allowed since June 26, under certain conditions. Each hospital centre in the health and social services network may modify these guidelines on an exceptional basis in the event of an outbreak or during busier times at the centre. Centres must continue to facilitate the patient's virtual communication with family and friends.

Among the general conditions, the following people will not be allowed to visit a loved one:

  • a person who has been diagnosed with COVID‑19 within the last 28 days;
  • a person whose recovery has not been confirmed;
  • a person who has symptoms consistent with COVID‑19;
  • a person who is suspected of being infected or who is waiting on a result (in isolation);
  • a person who is in self-isolation.

Hospital visiting hours must be respected. Only one person may visit at a time during a particular time slot, with a maximum of four people per 24‑hour period. However, these guidelines may be modified for humanitarian reasons, for example if a patient is at the end of life or if it is an emergency.

Special conditions for certain sectors

Emergency rooms

Only one person is allowed to accompany a patient, unless the presence of other people is required for medical reasons or for the announcement of bad news. Visitors may be temporarily banned during busier times.

Cancer sector

Patients may be accompanied only when required, for example, patients who need special support, such as people with cognitive impairment or hospitalized children.

In the case of bone marrow transplantation and cell therapy, no one is admitted unless necessary and they are required to undergo a triage or testing procedure on the unit.

Access to the cancer centre is restricted to patients undergoing treatment and to staff, doctors and other professionals working at the cancer centre

In pediatric oncology, as a general rule, it is recommended that a support person be present at the bedside of the hospitalized child and that only one person accompany the child during visits to the hematology-oncology day centre.

Obstetrical care

All reasonable measures must be taken to facilitate the presence of a support person during the delivery if they do not have symptoms of COVID‑19. However, for pregnant women with COVID‑19, the second parent or a support person with COVID‑19 may be allowed to be present if they only travel to the hospital at the same time as the pregnant woman (e.g., time of arrival) and wear a mask. The woman is invited to contact her birthing centre to find out how the facility works.

Neonatal care

All reasonable measures must be taken to encourage parents to visit if they do not have symptoms of COVID‑19. Parents with COVID‑19 cannot visit, except in exceptional circumstances.

Pediatric care

All reasonable measures must be taken to encourage parents to visit if they do not have symptoms of COVID‑19. However, for children with COVID‑19, parents with COVID‑19 may be allowed to visit if they only travel to the hospital at the same time as the child (e.g., time of arrival) and wear a mask.