People who have COVID-19
If you have COVID-19, you can, in most cases, practise self-care at home. See the Self-Care Guide - COVID-19 page for more information.
Even during the pandemic, you can consult a health or social services professional if you feel the need or if you or a family member has a health problem or a psychosocial problem.
If you or a family member has a health problem that requires regular follow-up with a health or social services processional, it is important to continue these follow-ups.
Examples of health problems:
- a chronic disease (e.g., diabetes, cardiovascular disease, high blood pressure, degenerative disease, etc.);
- a mental health condition (e.g., depression, anxiety disorder, etc.);
- cancer;
- or any other disease, condition or situation that requires regular follow-up with a health or social services professional.
During a pandemic, if your situation is stable, your appointment might be postponed.
All primary care medical clinics must admit patients whether or not they have symptoms similar to COVID-19.
You do not need to be tested to get a consultation.
Questions regarding COVID-19
See the Symptoms, transmission and treatment page for more information about the illness. If you have questions about COVID-19, you can also contact the coronavirus (COVID-19) information line at 1-877-644 4545 (toll free).
Other health or psychosocial problems
If you or a family member has a health or psychosocial problem, various health and social services can help you.
- Contact Info-Santé or Info-Social at 811 for advice
- See a doctor or a health and social services professional if it is a non-urgent problem
- Go to the emergency room if it is an urgent problem
Your pharmacist can also answer many of your questions, renew your prescriptions as needed and even prescribe medication in some situations.
Last update: February 23, 2023
