If you need a consultation during the COVID-19 pandemic

Even during the pandemic, you can consult a health or social services professional if you feel the need or if you or a family member has a health problem or a psychosocial problem.

If you or a family member has a health problem that requires regular follow-up with a health or social services processional, it is important to continue these follow-ups.

Examples of health problems:

• a chronic disease (e.g., diabetes, cardiovascular disease, high blood pressure, degenerative disease, etc.);
• a mental health condition (e.g., depression, anxiety disorder, etc.);
• cancer;
• or any other disease, condition or situation that requires regular follow-up with a health or social services professional.

During a pandemic, if your situation is stable, your appointment might be postponed.

See the Symptoms, transmission and treatment page for more information about the illness. If you have questions about COVID-19, you can also contact the coronavirus (COVID-19) information line at 1-877-644 4545 (toll free).

If you or a family member has a health or psychosocial problem, various health and social services can help you.

• Contact Info-Santé or Info-Social at 811 for advice
• See a doctor or a health and social services professional if it is a non-urgent problem
• Go to the emergency room if it is an urgent problem

Your pharmacist can also answer many of your questions, renew your prescriptions as needed and even prescribe medication in some situations.