A person is free to accept or refuse to be transported by ambulance, even if paramedics consider that transportation is necessary. When a person refuses transportation by ambulance, they must sign a refusal of transport form. This releases the paramedics from any legal responsibility regarding the person's health. The person who refused the service does not have to pay anything.
Anyone who believes that their rights have not been respected, who is not satisfied with the ambulance service they received or witnessed a situation that caused concern can express their dissatisfaction or file a complaint about it.