Mediation allows you to settle a small claim out-of-court.
The mediator guides your exchanges with the other party. He or she ensures that you can express yourself and feel heard.
You are entitled to up to 3 free hours with a mediator to attempt to resolve your dispute when you have a file open at the Small Claims Division.
With mediation, you and the other party try to reach an agreement to put an end to your dispute.
On this page:
Who is eligible
You are eligible when you file a claim at the Small Claims Division of the Court of Québec and the claim is disputed.
You can avail yourself of mediation at any time, even if you initially refused it or if a hearing is already underway.
A representative of a centre de justice de proximité will automatically contact you if the application is filed and contested between May 13, 2021 and May 31, 2023 inclusively. The representative will offer you a free consultation as part of the Info-File small claims service . The representative will be able to inform and accompany you before you use mediation.