Automotive Sales Consultant

Job description

These individuals inform and advise customers who wish to buy or rent new or used automobiles. They work for new and used-car dealerships.

Environment

Controlled ambient temperature

Main tasks

Greet clients, assess their needs, and identify the vehicle model that suits them best.
Explain the product to customers.
Plan and conduct vehicle road tests.
Manage securing the sale or rental contract and delivering the vehicle.
Carry out after-sales service.
Represent the dealership during events.
Find new customers.

Advancement and mobility

Experience or additional training leads to management positions.

Training and requirements

Formation

Most training programs are offered in French only.

Secondary

DVS in conseil technique en entretien et en réparation de véhicules

Code : 5346

Placement rate: 90.3%

6.7% of graduates pursue further studies

More on graduates’ employment situation

Also required

Class 5 driver’s licence.

WAP

This occupation is targeted by a Workplace Apprenticeship Program

Car sales consultant

Main skills and characteristics

Skills

Data collection
Persuasion
Active listening
Oral expression
Service oriented

Negotiation
Social perception
Critical thought
Information processing
Active learning
Reading comprehension
Coordination
Result evaluation
Written expression
Time management

More Less skills

Abilities

Verbal skills
Oral comprehension
Speech clarity
Speech recognition
Awareness of issues

Written comprehension
Written expression
Information organization
Near vision

More Less abilities

Knowledge and attributes

Capacity to develop and maintain business relations
Diplomacy
Focussed on results
Autonomy
Capacity to influence and mobilize
Spoken and written bilingualism (French and English)
Knowledge of customer and personalized services
Vitality
Knowledge of sales and marketing
Impeccable appearance

Interests

Work in sales or client service
Assist and advise

Personality profiles (RIASEC)

Enterprising: People with this profile prefer having responsibilities, influencing others and responding to challenges.
Social: People with this profile prefer to be in contact with others, in particular to entertain, help or teach them.
Realistic: People with this profile prefer carrying out concrete tasks and being physically involved in what they do.

Additional information

Appellation d’emploi liée (à traduire)

Retail salespersons and visual merchandisers (CNP 64100)

Skill type

Sales and service

Related occupations

Other sales related occupations