Supervisors of Postal and Courier Services
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Job description
These individuals monitor and coordinate the work done by:
- Mail and postal clerks
- Letter carriers
- Couriers and door-to-door distributors
They work for:
- Canada Post
- Courier companies
- The government
- Large organizations
Environment
- Controlled ambient temperature
Main tasks
- Coordinate, assign, and review the work of postal clerks, letter carriers, couriers.
- Develop schedules and implement work procedures.
- Solve work-related problems.
- Coordinate activities with other departments or divisions.
- Write and submit reports.
- Train staff on job duties, safety standards, and company policies.
- Order supplies and equipment.
- Maintain, repair, and ensure the proper functioning of computer systems and equipment.
- Perform the same duties as supervised staff as required.
Hourly wage
The hourly wage is calculated by averaging wages from 2022 to 2024.- Minimum
- $20.80
- Median
- $30.02
- Maximum
- $38.12
Job prospects for 2024-2028
Les 2 champs de sélection ci-dessous vous permettent de comparer 2 régions. Les données des régions seront automatiquement mises à jour à la sélection. Par défaut, la province de Québec est sélectionnée pour la première région.
Job prospects for 2024-2028
Job prospects
All of Québec
Non available
Limited
Good
Very good
Good
All of Québec
Non available
Limited
Good
Very good
Non available
Total jobs for 2023
All of Québec
2,500
All of Québec
na
Gender distribution
All of Québec
Not available.
- 62.7% Female
- 37.3% Male
Not available.
- 62.7% Female
- 37.3% Male
Job types
All of Québec
Not available.
- Full time
- Part time
Not available.
- Full time
- Part time
Yearly wage on 2020
All of Québec
$64,000
All of Québec
Other characteristics
All of Québec
- None
All of Québec
- None
Sectors of activity
All of Québec
Not available.
-
NAICS 48, 4995% of jobs
-
NAICS 912% of jobs
-
NAICS 44, 451% of jobs
-
NAICS 55, 561% of jobs
-
NAICS 511% of jobs
-
Others0% of jobs
All of Québec
Not available.
-
NAICS 48, 4995% of jobs
-
NAICS 912% of jobs
-
NAICS 44, 451% of jobs
-
NAICS 55, 561% of jobs
-
NAICS 511% of jobs
-
Others0% of jobs
Training and requirements
Formation
Secondary school diploma
Sometimes required
- Experience in the supervised position is often required.
Main skills and characteristics
Skills
- Data collection
- Reading comprehension
- Coordination
- Active listening
- Oral expression
- Time management
- Social perception
- Human resource management
- Information processing
- Result evaluation
- Critical thought
- Negotiation
- Service oriented
- Learning strategies
- Active learning
- Teaching
- Written expression
- Judgment and decision-making
- Persuasion
- Solving complex problems
- System analysis
Abilities
- Written comprehension
- Oral comprehension
- Verbal skills
- Speech clarity
- Deductive reasoning
- Speech recognition
- Inductive reasoning
- Awareness of issues
- Information organization
- Near vision
- Classification
- Written expression
- Selective attention
- Idea generation
- Originality
- Processing flexibility
Knowledge and attributes
- Knowledge of administration and management
- Autonomy
- Sense of responsibility
- Capacity to influence and mobilize
- Knowledge of customer and personalized services
- Versatility
- Rigour
- Knowledge of public safety and security
- Availability
- Spoken bilingualism (French and English)
Interests
- Direct, organize, and manage
- Draft, communicate, and inform
- Work in sales or client service
- Work in transportation and maintenance
- Work in an office
Personality profiles (RIASEC)
- Enterprising
- People with this profile prefer having responsibilities, influencing others and responding to challenges.
- Conventional
- People with this profile prefer specific, well-defined tasks. They like to respect the order of things and follow established rules.
- Social
- People with this profile prefer to be in contact with others, in particular to entertain, help or teach them.
Official name of the NOC 72025
Supervisors, mail and message distribution occupations
Job titles
- Postmaster/mistress
- Assistant postmaster/mistress
- Mail and postal clerks supervisor
- Letter carriers supervisor
- Postal station supervisor
- Mail facilities senior administrator
- Postal station employees supervisor
- Postal workers supervisor
- Mail clerks supervisor
- Postal clerks supervisor
- Mail room supervisor
- Courier service supervisor
- Messenger service supervisor
Skill type
Business, finance and administration
Last update: January 29, 2026
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