Access to these services in the English language depends on the organizational structure and human, material and financial resources of the institutions and the extent to which they are provided by an access program.
Some institutions and facilities are designated to offer all their services in the English language while others must offer some services in the English language. The institutions indicate on their website which services they offer in the English language.
Any public institution must develop a health and social services access program in the English language for its English-speaking clients. The program must identify the services accessible in the English language in its facilities. It can include some facilities of other accredited public or private institutions with which there is a formal service agreement. It must be reviewed every five years and remain effective until the approval of a new access program.
An institution is the legal entity with legal capabilities and responsibilities, such as a CISSS or a CIUSSS. The facility is the physical location where health and social services are received, such as a hospital or a CLSC. An institution generally has several facilities.
Institutions and facilities offering all their services in the English language
“Designated” institutions and facilities are required to make all their health and social services accessible in the English language to English-speaking persons.
Some regions do not have an institution that offers all its services in the English language. The people can then communicate directly with the institution in their region or consult its website to find out which specific services it offers in English.
List of designated public institutions and facilities
Designated public institutions and facilities are grouped according to health and social services region.
Some institutions and facilities are only recognized by the Office québécois de la langue française (OQLF), under article 29.1 of the Charter of the French language. They are identified by the symbol *.
Capitale-Nationale
The only designated institution of the Centre intégré universitaire de santé et de services sociaux de la Capitale-Nationale:
Hôpital Jeffery Hale – Saint-Brigid's
Côte-Nord
The following facilities of the Centre intégré de santé et de services sociaux de la Côte-Nord:
Centre multiservices de santé et de services sociaux de la Basse-Côte-Nord
CLSC de Blanc-Sablon
CLSC de Chevery
CLSC de Kegaska
CLSC de Mutton Bay
CLSC de Saint-Augustin
CLSC et CHSLD Donald-G.-Hodd
CLSC de La Tabatière
CLSC de Rivière-Saint-Paul
CLSC de Tête-à-la-Baleine
Estrie
The following institutions grouped at the Centre intégré universitaire de santé et de services sociaux de l’Estrie – Centre hospitalier universitaire de Sherbrooke:
Centre de réadaptation en déficience intellectuelle et en troubles envahissants du développement de l'Estrie
CSSS-IUGS – Institut universitaire de gériatrie de Sherbrooke
Laurentides
The only designated institution grouped at the Centre intégré de santé et de services sociaux des Laurentides:
La Résidence de Lachute – Laurentides
Laval
The only designated institution grouped at the Centre intégré de santé et de services sociaux de Laval:
Hôpital juif de réadaptation – Laval
Montréal
McGill University Health Centre (MUHC)
The following institutions and facilities grouped at the Centre intégré universitaire de santé et de services sociaux de l’Ouest-de-l’Île-de-Montréal:
Centre de soins prolongés Grace Dart
Centre d'hébergement Denis-Benjamin-Viger
Centre hospitalier de St. Mary
CLSC de Pierrefonds
CLSC du Lac-Saint-Louis
Hôpital général du Lakeshore
Institut universitaire de santé mentale Douglas
Les centres de la jeunesse et de la famille Batshaw
*Hôpital Sainte-Anne (only recognized by the OQLF)
All the institutions and facilities grouped at the Centre intégré universitaire de santé et de services sociaux du Centre-Ouest-de-l’Île-de-Montréal:
Centre de réadaptation Lethbridge-Layton-Mackay
Centre d'hébergement Father-Dowd
Centre d'hébergement Henri-Bradet
Centre d'hébergement Saint-Andrew
Centre d'hébergement Saint-Margaret
Centre Miriam
Centre multiservices de santé et de services sociaux de Parc-Extension
CHSLD juif de Montréal
CLSC de Benny Farm
CLSC de Côte-des-Neiges
CLSC et groupe de médecine universitaire Métro
CLSC René-Cassin
Hôpital Catherine-Booth
Hôpital Mont-Sinaï
Hôpital Richardson
Corporation du centre hospitalier gériatrique Maimonides
Hôpital général juif Sir Mortimer B. Davis
Maison de naissance de Côte-des-Neiges
Montérégie
The following facilities of the Centre intégré de santé et de services sociaux de la Montérégie-Ouest:
*Centre de réadaptation en dépendance Cavendish/ Cavendish addiction readaptation centre (previously Foster) (only recognized by the OQLF)
*Centre de réadaptation en dépendance de Saint-Philippe/Saint-Philippe Addiction Readaptation Centre (previously Foster) (only recognized by the OQLF)
CHSLD d’Ormstown/Ormstown CHSLD
CHSLD du comté-de-Huntingdon/Huntingdon County CHSLD
*CLSC de Saint-Chrysostome (only recognized by the OQLF)
*CLSC Huntingdon/Huntingdon CLSC (only recognized by the OQLF)
Hôpital Barrie Memorial/Barrie Memorial Hospital
Outaouais
The following facilites of the Centre intégré de santé et de services sociaux de l’Outaouais:
CLSC de Chapeau
CLSC de Mansfield-et-Pontefract
CLSC d’Otter-Lake
CLSC de Quyon
CLSC de Rapides-des-Joachims
CLSC et centre de services externes pour les aînés de Shawville
Hôpital du Pontiac
Hôpital Mémorial de Wakefield/Wakefield Memorial Hospital
List of designated private institutions and facilities
Designated private institutions and facilities are grouped according to health and social services region.
Estrie
Foyer Wales
Lanaudière
CHSLD Heather inc.
Montréal
Centre d’accueil Héritage inc.
CHSLD Bayview inc.
CHSLD Bussey (Québec) inc.
CHSLD Château sur le lac de Sainte-Geneviève inc.
*CHSLD Vigi de Mont-Royal
Havre-Jeunesse
Hôpital Shriners pour enfants (Québec) inc.
Maison Elizabeth
Manoir Beaconsfield
Provincial Committee
The mandate of the Comité provincial pour la prestation des services de santé et des services sociaux en langue anglaise is to advise the government on the provision of services in the English language. It also advises on the approval, evaluation and modification of each access program developed by an institution.