The Act respecting health and social services 
recognizes the right of English-speaking persons to receive health and social services in the English language.
Access to these services in the English language depends on the organizational structure and human, material and financial resources of the institutions and the extent to which they are provided by an access program.
Some institutions and facilities are designated to offer all their services in the English language while others must offer some services in the English language. The institutions indicate on their website which services they offer in the English language.
Any public institution must develop a health and social services access program in the English language for its English-speaking clients. The program must identify the services accessible in the English language in its facilities. It can include some facilities of other accredited public or private institutions with which there is a formal service agreement. It must be reviewed every five years and remain effective until the approval of a new access program.
An institution is the legal entity with legal capabilities and responsibilities, such as a CISSS or a CIUSSS. The facility is the physical location where health and social services are received, such as a hospital or a CLSC. An institution generally has several facilities.
Institutions and facilities offering all their services in the English language
“Designated” institutions and facilities are required to make all their health and social services accessible in the English language to English-speaking persons.
They are designated by the government and recognized under section 29.1 of the Charter of the French language as offering the majority of their services to English-speaking people.
Some regions do not have an institution that offers all its services in the English language. The people can then communicate directly with the institution in their region or consult its website to find out which specific services it offers in English.
List of designated public institutions and facilities
Designated public institutions and facilities are grouped according to health and social services region.
Capitale-Nationale
Centre intégré universitaire de santé et de services sociaux de la Capitale-Nationale :
- Hôpital Jeffery Hale – Saint-Brigid's
Côte-Nord
Centre intégré de santé et de services sociaux de la Côte-Nord :
- Centre de santé de la Basse-Côte-Nord (Blanc-Sablon)
- CLSC de Chevery
- CLSC de Kegaska
- CLSC de Mutton Bay
- CLSC de Saint-Augustin
- CLSC et CHSLD Donald-G.-Hodd
- CLSC de La Tabatière
- CLSC de Rivière-Saint-Paul
- CLSC de Tête-à-la-Baleine
Estrie
Centre intégré universitaire de santé et de services sociaux de l’Estrie – Centre hospitalier universitaire de Sherbrooke :
- Centre de réadaptation en déficience intellectuelle et en troubles envahissants du développement de l'Estrie
- CSSS-IUGS – Institut universitaire de gériatrie de Sherbrooke
Laurentides
Centre intégré de santé et de services sociaux des Laurentides :
- La Résidence de Lachute – Laurentides
Laval
Centre intégré de santé et de services sociaux de Laval :
- Hôpital juif de réadaptation – Laval
Montréal
Centre intégré universitaire de santé et de services sociaux de l’Ouest-de-l’Île-de-Montréal :
- Centre de réadaptation de l’Ouest de Montréal
- Centre de soins prolongés Grace Dart
- Centre d'hébergement Denis-Benjamin-Viger
- Centre hospitalier de St. Mary
- CLSC de Pierrefonds
- CLSC du Lac-Saint-Louis
- Hôpital général du Lakeshore
- Institut universitaire de santé mentale Douglas
- Les centres de la jeunesse et de la famille Batshaw
Centre intégré universitaire de santé et de services sociaux du Centre-Ouest-de-l’Île-de-Montréal :
- Centre de réadaptation Lethbridge-Layton-Mackay
- Centre d'hébergement Father-Dowd
- Centre d'hébergement Henri-Bradet
- Centre d'hébergement Saint-Andrew
- Centre d'hébergement Saint-Margaret
- Centre Miriam
- CHSLD juif de Montréal
- CLSC de Benny Farm
- CLSC de Côte-des-Neiges
- CLSC de Parc-Extension
- CLSC Métro
- CLSC René-Cassin
- Hôpital Catherine-Booth
- Hôpital Mont-Sinaï
- Hôpital Richardson
- Corporation du centre hospitalier gériatrique Maimonides
- Hôpital général juif Sir Mortimer B. Davis
- Maison de naissance Côte-des-Neiges
Centre universitaire de santé McGill :
- Centre de services ambulatoires de Maisonneuve
- Centre d'hébergement Camille-Lefebvre
- Centre du cancer des Cèdres
- Hôpital de Lachine
- Hôpital de Montréal pour enfants
- Hôpital général de Montréal
- Hôpital neurologique de Montréal
- Hôpital Royal Victoria
- Institut de recherche du CUSM
- Institut thoracique de Montréal
Montérégie
Centre intégré de santé et de services sociaux de la Montérégie-Ouest :
- Centre d’hébergement d’Ormstown
- Centre d’hébergement du comté de Huntingdon
- Centre de réadaptation en dépendance Foster (CRD Foster)
- CLSC Huntingdon
- Hôpital Barrie Memorial
Outaouais
Centre intégré de santé et de services sociaux de l’Outaouais :
- Centre hospitalier du Pontiac
- CLSC de Chapeau
- CLSC Mansfield-et-Pontefract
- CLSC d’Otter-Lake
- CLSC de Quyon
- CLSC de Rapides-des-Joachims
- CLSC Shawville
- Hôpital Mémorial de Wakefield
- Pavillon Centre d'accueil Pontiac
- Pavillon Manoir Sacré-Cœur
List of designated private institutions and facilities
Designated private institutions and facilities are grouped according to health and social services region.
Estrie
- Foyer Wales
Lanaudière
- CHSLD Heather inc.
Montréal
- Centre d’accueil Héritage inc.
- CHSLD Bayview inc.
- CHSLD Bussey (Québec) inc.
- CHSLD Château sur le lac de Sainte-Geneviève inc.
- Havre-Jeunesse
- Hôpital Shriners pour enfants (Québec) inc.
- Maison Elizabeth
- Manoir Beaconsfield
Provincial Committee
The mandate of the Comité provincial pour la prestation des services de santé et des services sociaux en langue anglaise is to advise the government on the provision of services in the English language. It also advises on the approval, evaluation and modification of each access program developed by an institution.
Last update: February 23, 2023
