Medical Administrative Assistants

Job description

These individuals perform secretarial and administrative tasks in a medical environment.

Environment

  • Controlled ambient temperature

Main tasks

  • Make and confirm appointments with doctors.
  • Transmit messages to medical staff and patients.
  • Enter and format documents (medical reports, electronic correspondence, spreadsheets, etc.).
  • Interview patients in order to complete their records.
  • Fill out forms for the payment of insurance and claims.
  • Keep medical records and documents and ensure their confidentiality.
  • Prepare meetings and take and distribute minutes.
  • Prepare financial statements and invoices.
  • Order supplies and maintain inventory.
  • Establish and enforce office routines and procedures.

Hourly wage

The hourly wage is calculated by averaging wages from 2022 to 2024.
Minimum
$19.00
Median
$23.35
Maximum
$28.00

Job prospects for 2024-2028

Les 2 champs de sélection ci-dessous vous permettent de comparer 2 régions. Les données des régions seront automatiquement mises à jour à la sélection. Par défaut, la province de Québec est sélectionnée pour la première région.

Job prospects

All of Québec

Very good

All of Québec

Non available

Total jobs for 2023

All of Québec

6,000

All of Québec

na

Gender distribution

All of Québec

Not available.
96.9% Female
3.1% Male

Not available.
  • 96.9% Female
  • 3.1% Male

Job types

All of Québec

Not available.
Full time
Part time

Not available.
  • Full time
  • Part time

Yearly wage on 2020

All of Québec

$43,600

All of Québec

Other characteristics

All of Québec

  • Non traditional for men
  • None

All of Québec

  • Non traditional for men
  • None

Sectors of activity

All of Québec

Not available.
  1. NAICS 621, 622, 623
    93% of jobs
  2. NAICS 91
    1% of jobs
  3. NAICS 44, 45
    1% of jobs
  4. NAICS 55, 56
    1% of jobs
  5. NAICS 41
    1% of jobs
  6. Others
    3% of jobs

All of Québec

Not available.
  1. NAICS 621, 622, 623
    93% of jobs
  2. NAICS 91
    1% of jobs
  3. NAICS 44, 45
    1% of jobs
  4. NAICS 55, 56
    1% of jobs
  5. NAICS 41
    1% of jobs
  6. Others
    3% of jobs

Training and requirements

Formation

Most training programs are offered in French only.

Secondary

AVS in secrétariat médical
Code : 5374

Placement rate: 84.9%

5.4% of graduates pursue further studies

More on graduates’ employment situation

Sometimes required

  • Knowledge of the existing computerized system may be required or an asset.

Main skills and characteristics

Skills

  • Data collection
  • Oral expression
  • Reading comprehension
  • Active listening
  • Social perception
  • Information processing
  • Result evaluation
  • Critical thought
  • Coordination
  • Written expression
  • Service oriented
  • Active learning
  • Time management
  • Judgment and decision-making
  • Teaching
  • Learning strategies

Abilities

  • Oral comprehension
  • Verbal skills
  • Written comprehension
  • Awareness of issues
  • Speech clarity
  • Speech recognition
  • Near vision
  • Written expression
  • Deductive reasoning
  • Information organization
  • Classification
  • Inductive reasoning
  • Digital dexterity
  • Time sharing
  • Processing flexibility

Knowledge and attributes

  • Capacity to work under pressure
  • Knowledge of the French language
  • Autonomy
  • Sense of responsibility
  • Spoken and written bilingualism (French and English)
  • Knowledge of customer and personalized services
  • Capacity to work in a team
  • Sense of initiative
  • Friendliness
  • Respect others
  • Knowledge of office work

Interests

  • Draft, communicate, and inform
  • Work in an office
  • Collect, verify, sort, and classify data or information

Personality profiles (RIASEC)

Conventional
People with this profile prefer specific, well-defined tasks. They like to respect the order of things and follow established rules.
Social
People with this profile prefer to be in contact with others, in particular to entertain, help or teach them.
Artistic
People with this profile prefer to express their emotions and thoughts through various art forms. They like to use their imagination.

Official name of the NOC 13112

Medical administrative assistants

Job titles

  • Medical administrative assistant
  • Administrative assistant - medical
  • Ward secretary
  • Medical secretary
  • Medical stenographer
  • Case load planner - home health care services

Skill type

Business, finance and administration

Last update: January 29, 2026

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