Mail and Postal Services Clerk
On this page
Job description
These individuals carry out various operations related to the management of incoming and outgoing mail. Some provide customer service.
Environment
- Controlled ambient temperature
Main tasks
Postal Clerk
- Calculate postal rates and stamping letters, parcels, and registered mail.
- Sell stamps, pre-stamped envelopes, and money orders.
- Collect payments.
- Route mail according to established procedures.
- Sign or obtain signatures from mail recipients and keep records.
- Respond to inquiries.
- Complete forms for change of address, theft, or loss of mail.
- Maintain records of transactions and cash out on a daily basis.
Mailroom Clerk
- Sort and distribute mail, faxes, messages, and parcels.
- Maintain address directories and prepare customized mailing lists.
- Print and photocopy documents, stuff them into envelopes, and address them.
- Weigh outgoing mail, calculate postage charges, and meter mail.
- Operate and maintain printing and mailing equipment.
Advancement and mobility
- Experience or additional training allows access to supervisory or management positions.
Hourly wage
The hourly wage is calculated by averaging wages from 2022 to 2024.- Minimum
- $16.10
- Median
- $19.55
- Maximum
- $30.75
Job prospects for 2024-2028
Les 2 champs de sélection ci-dessous vous permettent de comparer 2 régions. Les données des régions seront automatiquement mises à jour à la sélection. Par défaut, la province de Québec est sélectionnée pour la première région.
Job prospects for 2024-2028
Job prospects
All of Québec
Non available
Limited
Good
Very good
Good
All of Québec
Non available
Limited
Good
Very good
Non available
Total jobs for 2023
All of Québec
1,500
All of Québec
na
Gender distribution
All of Québec
Not available.
- 63.4% Female
- 36.6% Male
Not available.
- 63.4% Female
- 36.6% Male
Job types
All of Québec
Not available.
- Full time
- Part time
Not available.
- Full time
- Part time
Yearly wage on 2020
All of Québec
$50,000
All of Québec
Other characteristics
All of Québec
- None
All of Québec
- None
Sectors of activity
All of Québec
Not available.
-
NAICS 48, 4989% of jobs
-
NAICS 915% of jobs
-
NAICS 44, 451% of jobs
-
NAICS 521, 522, 523, 5261% of jobs
-
NAICS 511% of jobs
-
Others3% of jobs
All of Québec
Not available.
-
NAICS 48, 4989% of jobs
-
NAICS 915% of jobs
-
NAICS 44, 451% of jobs
-
NAICS 521, 522, 523, 5261% of jobs
-
NAICS 511% of jobs
-
Others3% of jobs
Training and requirements
Formation
No specific training
Sometimes required
- Courses in office administration may be required.
Main skills and characteristics
Skills
- Data collection
- Result evaluation
- Information processing
- Reading comprehension
- Coordination
- Oral expression
- Critical thought
Abilities
- Near vision
- Manual dexterity
- Classification
- Written comprehension
- Limb coordination
- Static muscle power
- Information organization
- Perception speed
- Speech clarity
- Oral comprehension
- Digital dexterity
- Core strength
- Verbal skills
- Deductive reasoning
- Speech recognition
- Awareness of issues
Knowledge and attributes
- Capacity to establish and maintain interpersonal relations
- Capacity to work under pressure
- Focussed on results
- Sense of responsibility
- Rigour
- Assiduity and punctuality
- Sense of observation
- Knowledge of office work
- Tolerance to routine work
- Timeliness
Interests
- Draft, communicate, and inform
- Work in sales or client service
- Work in an office
- Collect, verify, sort, and classify data or information
Personality profiles (RIASEC)
- Realistic
- People with this profile prefer carrying out concrete tasks and being physically involved in what they do.
- Conventional
- People with this profile prefer specific, well-defined tasks. They like to respect the order of things and follow established rules.
- Enterprising
- People with this profile prefer having responsibilities, influencing others and responding to challenges.
Official name of the NOC 64401
Postal services representatives
Job titles
- Mail counter clerk
- Mail clerk
- Post office clerk
- Parcel post clerk
- Mailer
- Messenger service representative
- Mail room assistant
- Shipping clerk - mail and postal services
- Bus parcel express clerk
- Management services clerk - mail and postal services
- Volume counter – mail and postal services
- Lost postal package search clerk
- Counter clerk - mail and postal services
- Registered mail clerk
- Postal wicket clerk
- Express mail service clerk
- Delivery services clerk
- Sub-post office clerk
- Mail room clerk
- Postal clerk - retail services
- Postal services wicket clerk
Skill type
Sales and service
Last update: January 29, 2026
Page evaluation