Support resources and services for caregivers
Tax credit for caregivers
Some caregivers may be eligible for a refundable tax credit or non‑refundable deductions. To find out more, go to the following pages:
EI caregiving benefits Tax Credit for Caregivers (refundable)Amount for Other Dependants (non‑refundable)Supplement for Handicapped Children Supplement for Handicapped Children Requiring Exceptional Care Tax Credit for Medical Expenses (refundable)Senior Assistance Tax Credit (refundable)Solidarity Tax Credit – Individuals (refundable)Tax Credit for Home‑Support Services for Seniors (refundable)
Work-schedule adjustments for family caregivers
The rules governing caregiver leave are not the same for all workers in Québec. Depending on your employer and the nature of their business, either provincial or federal rules apply. Different rules may also apply depending on your employment status, for example, if you are an intern.
To find out which rules apply to you, you can:
- consult the following links:
Workers not covered (Commission des normes, de l'équité, de la santé et de la sécurité du travail (CNESST))List of federally regulated industries and workplaces (Government of Canada)
- contact the general information service at:
- CNESST: 1-844-838-0808
- Service Canada: 1-800-622-6232
- visit the
Caregivers section of the CNESST website
Additional leave entitlements
This section outlines what is required by law, but your employment contract—or, if you are a union member, your collective bargaining agreement—may entitle you to additional days of leave.
Review your employment contract or collective bargaining agreement or contact your Human Resources Representative for more information.
The Curateur public’s assistance measure
Offered by the Curateur public, the assistance measure allows a person who is experiencing difficulty to be assisted free of charge by one or two people of their choice. They can help the assisted person in everyday situations, for example to obtain or provide information to facilitate the medical follow‑up of the assisted person or to verify the details of an invoice with a service provider (internet, electricity, etc.), banking transactions with financial institutions or the status of a claim for benefits with government agencies.
Contact the Curateur public
-
Montréal and the surrounding area: 514-873-4074
Toll free: 1 844 LECURATEUR (5 328 728)
-
Public and paratransit services
An
Caregiver Support Helpline
L’Appui’s Caregiver Support Helpline is a professional, confidential and free telephone service, available Monday to Friday from 8 a.m. to 6 p.m., for caregivers and their families, health professionals and care providers.
Contact the Caregiver Support Helpline
-
Available Monday to Friday
-
From 8 a.m. to 6 p.m.
-
-
-
Directory of resources available by region
L’Appui has a
Search by postal code or by type of service to find resources throughout Québec, namely:
- Respite
- Information and documentation
- Training activities
- Self help and support
- Legal and tax
- Home support
- Transportation
- Accommodation
Online training program
L’Appui offers
- Learning to Become a Caregiver is a program designed for people caring for someone who has been diagnosed with Alzheimer’s disease or a related disease in the last 24 months.
- MeSSAGES is a training program designed to allow caregivers of seniors to learn and apply various stress management strategies.
- You and Me as Life Goes on is intended for caregivers caring for an elderly person living with Alzheimer’s disease or another major neurocognitive disorder and who has been living in a residential facility for more than two months.
The Caregiver Newsletter
The monthly Web subscription (free of charge) to
Proche aidance Québec
Proche aidance Québec brings together 150 community organizations, listed by region, that support caregivers. The mission of these organizations is to improve the living conditions of caregivers by alleviating the impoverishment and exhaustion they experience. Information tools are developed based on various realities of the lives of caregivers:
- Caregiver work conciliation for
employers - Counselling, respite and psychosocial support are provided by
community organizations (in French only) that are members of the group Information is available on work‑caregiving balance- A
toolbox has been developed to promote the proper treatment of caregivers - Tools are presented to support
young caregivers
Contact Proche aidance Québec
Confédération des associations de proches en santé mentale du Québec
The Confédération des associations de proches en santé mentale du Québec (CAP santé mentale) helps people support a loved one of any age living with mental health disorders. Tools are available for caregivers, whether in an emergency situation or to address a need for information or support. An interactive map can be used to identify the member organizations of the network.
Contact CAP santé mentale
Référence aidance Québec
Référence aidance Québec is a tool that can be used to refer a caregiver to professionals who will propose solutions based on their situation. The tool can be used to refer caregivers to L’Appui’s Caregiver Support Helpline and to refer caregivers of people living with a neurocognitive disorder to the Alzheimer Society in their region. It is a simple and effective way to promote the well being of these people.
Complete the Référence aidance Québec tool
Protégez‑vous guide
A practical guide has been developed by Éditions Protégez‑vous in collaboration with the gouvernement du Québec. It contains resources to support and guide you in your journey. The guide is available for free online:
Quebec Observatory on Caregiving
The mission of the Quebec Observatory on Caregiving, established in 2020 by the Act to recognize and support caregivers, is to provide reliable, objective and accessible information on caregiving, to inform government decision making and to fuel research in order to improve the quality of life of caregivers. The information on the website is accessible and is presented in French and English:
Éducaloi
Éducaloi helps the Québec population to understand the law and their rights and responsibilities better. The Web Guide
Au fil du temps
The interactive web platform
Fondation Émergence/Chosen Family
Chosen Family’s mission is to support and inform caregivers of LGBTQ+ seniors about existing services and help them develop knowledge to assist them in their role.
Contact Chosen Family
Info-Santé and Info-Social 811
The 811 telephone service is available 24 hours a day, 7 days a week to provide advice on any concerns you might have about your health or a loved one’s health or for a psychosocial consultation. If you, as a caregiver, are experiencing or have questions about social and psychological problems such as exhaustion, isolation or difficulty managing emotions, you can get answers and help. To find out more, go to the Info-Santé 811 and Info-Social 811 pages.
Integrated health and social services centres (CISSSs) and integrated university health and social services centres (CIUSSSs)
To find out about the services offered by the CISSS or CIUSSS in your region for you or your loved one, you can contact the professionals in reception, assessment and orientation, free of charge and confidentially. They will refer you to the appropriate resources, in particular home support services, based on your needs.
To find the contact information for your CISSS or CIUSSS, go to the
Federation of Quebec Alzheimer Societies
Quebec Alzheimer Societies, listed by region, provide information, advice and support to people with Alzheimer’s disease and caregivers, from the time of diagnosis, to help them have a better quality of life with this disease and with other types of neurocognitive disorders.
Contact the Federation of Quebec Alzheimer Societies
-
Montréal region: 1-514-369-7891
Toll free: 1-888-636-6473
-
-
Baluchon répit long terme
Baluchon répit long terme provides respite, support and assistance to caregivers who want to keep a loved one who is experiencing a loss of autonomy at home. It offers long term home respite (4 to 14 days), 24 hours a day, 7 days a week. Its services are available throughout Québec.
Contact Baluchon répit long terme
-
Montréal region: 1-514-762-2667
Toll free: 1-855-762-2930
-
-
Fondation Maison Gilles-Carle
The Fondation Maison Gilles-Carle’s mission is to provide support and respite to caregivers by offering their loved ones high quality temporary accommodation.
Contact the Fondation Maison Gilles-Carle
Monastère des Augustines
The Monastère supports caregivers by offering individual and group respite and wellness stays. These services contribute to the overall health and life balance of people such as caregivers of seniors, adults or children and the bereaved.
Contact the Monastère des Augustines
-
Québec City region: 1-418-694-1639
Toll free: 1-844-694-1639
-
-
Réseau pour un Québec Famille
Réseau pour un Québec famille brings together national organizations from the community, municipal, union, education and health and social services sectors that are concerned about the situation of families in Québec. A
Contact Réseau pour un Québec famille
Équijustice
The Équijustice network is made up of twenty three members throughout Québec that offer expertise in restorative justice and mediation. The network offers assistance and support with the interpersonal difficulties and conflicts that people experience on a daily basis with a loved one, an organization or a professional.
Contact Équijustice
Last update: June 2, 2026