Make a complaint regarding the services offered by the Secrétariat aux services internationaux à l’enfant or by a certified international adoption body

Fill out the following form to make a complaint about the services offered by the Secrétariat aux services internationaux à l’enfant or by a certified international adoption body.

*Required fields

Contact details of the person making the complaint

Your contact details are required so that we can contact you following your complaint.

First Name

Surname

Telephone

Extension

Telephone (other)

Extension

Address

City

Province or State

Country

Postal code

Specification of the service concerned

Service concerned by the complaint

International adoption

Search for origins

Surrogacy outside Quebec

International adoption certified body

Other

Specify the service concerned by the complaint

Describe the situation

Be careful with personal information

For security and privacy reasons, do not enter personal information such as your social insurance number.

Detailed description of the situation Indicate the events that have led you to file a complaint and the reasons for your concerns about the services received, the expected outcome and any other information that you believe is relevant.

Maximum 1000 characters

You may include the following information if known and relevant

File number at the SASIE

The person or international adoption body concerned by the complaint Name, function, name of the international adoption certified body

Confirmation and submission

All the information in the form is confidential. Only authorized persons will have access to your personal information.

The complaint and the information in it will be forwarded to the staff of the Secrétariat aux services internationaux à l’enfant for processing, in accordance with the commitments set out in the Service Statement of the Ministère de la Santé et de Services sociaux. The person responsible for handling complaints will contact you.

See how to make a request for access or correction to your information.

The form will be kept for two years after the file is closed.

Confirmation

I confirm that the above information is accurate and complete. I agree to be contacted by the Secrétariat aux services internationaux à l’enfant.

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Last update: May 1, 2024