Fill out the following form to make a complaint about the services offered by the Secrétariat aux services internationaux à l’enfant or by a certified international adoption body.
*Required fields
Your contact details are required so that we can contact you following your complaint.
For security and privacy reasons, do not enter personal information such as your social insurance number.
You may include the following information if known and relevant
All the information in the form is confidential. Only authorized persons will have access to your personal information.
The complaint and the information in it will be forwarded to the staff of the Secrétariat aux services internationaux à l’enfant for processing, in accordance with the commitments set out in the Service Statement of the Ministère de la Santé et de Services sociaux. The person responsible for handling complaints will contact you.
See how to make a request for access or correction to your information.
The form will be kept for two years after the file is closed.
Last update: May 1, 2024