A file may be subject to inspection or investigation to ensure that it reflects the actual situation of the person applying for benefits and complies with the Act respecting parental insurance.

As part of an inspection or investigation, requests for information or documents may be sent to the person concerned or to a third party (employer, organization, business, etc.).

Here are the powers of persons authorized to act as inspectors or investigators, and how to work with them.

Inspection

In the course of an inspection, an inspector may request any information or documents, examine them and make copies.

It is prohibited to hinder an inspector in the performance of their duties, or to deceive or attempt to deceive an inspector by making false or misleading statements. It is also prohibited to refuse to provide required documents, or, without a valid reason, to omit or refuse to answer any questions that may be legally asked. If you fail to comply with these obligations, you may be subject to criminal prosecution and a fine.

Investigation

During an investigation, an investigator may

  • investigate any matter relating to the administration of the QPIP
  • summon any person whose testimony may be relevant to the subject of the investigation
  • require any person to produce documents he or she deems necessary to uncover the truth