Reach the Ministère

General notice

Surveys in progress

The Ministry is currently conducting a number of client satisfaction surveys. If you recently contacted us by phone, help us improve the quality of our services by participating in the satisfaction survey about the Service de renseignements généraux par téléphone This hyperlink will open in a new window..

You may also receive an email inviting you to take part in the survey concerning the full participation of immigrants in Québec society. You can visit the website of researcher Valérie-Anne Mahéo This hyperlink will open in a new window. or contact us for more information.

For further information about the surveys in progress, feel free to contact the Centre de contacts clientèle.

If you are calling about processing times for an application submitted for one of our programs or services, see the Déclaration de services à la clientèle (Statement from Customer Service) of the Ministère de l’Immigration de la Francisation et de l’Intégration (Ministry).

You can also consult the Processing times section on the pages of the Ministry’s programs and services.

Please note that our offices are closed on certain holidays:

  • January 2 and 3 (New Year's Day)
  • April 7 (Good Friday)
  • April 10 (Easter Monday)
  • May 22 (National Patriots' Day)
  • June 24 (Québec National Day)
  • July 1 (Canada Day)
  • September 4 (Labour Day)
  • October 9 (Thanksgiving Day)
  • December 22, 25 and 26 (Christmas)
  • December 29 (New Year's Day)

You can also obtain information on our programs and services by listening to our information capsules available 24 hours a day, 7 days a week, at the numbers above.

Reach the Ministère through mail

All mail for the Ministère must be sent to one of the following two addresses.

For an immigration file

To submit a request for information or documents related to an immigration file such as:

  • application for permanent selection
  • hiring a foreign worker
  • application for temporary selection
  • request for a comparative evaluation for studies done outside Québec
  • request for an administrative review
  • etc.

Reach the direction

  • Address

    Direction de l’enregistrement et de l’évaluation comparative
    Ministère de l’Immigration, de la Francisation et de l’Intégration
    285, rue Notre-Dame Ouest, 4e étage
    Montréal (Québec)  H2Y 1T8
    CANADA

For francization services

To submit documents related to francization services.

Reach the direction

  • Address

    Direction du registraire de la francisation
    Ministère de l’Immigration, de la Francisation et de l’Intégration
    1200, boulevard Saint-Laurent, bureau 2.200
    Montréal (Québec)  H2X 0C9
    CANADA

The Ministère’s multi-storey buildings are equipped with elevators. Entrances and exits are wheelchair accessible.

If you have reduced mobility and are arriving at Montréal-Trudeau Airport, the MIFI staff can assist you.