How to obtain your electronic proof of vaccination

The self-service portal allows you to download your QR code, which is your electronic proof of vaccination.

Click on the following button to access the portal:

Accessing the self-service portal

Once you have accessed the portal, you will be asked to provide identifying information, such as:

• First name and last name
• Date of birth
• Health insurance number
• Date of your first COVID-19 vaccination
• Brand name of the first COVID-19 vaccine you received

Young people aged 14 years and under can also obtain their proof of vaccination by inserting their postal code into the self-service portal.

To confirm your identity and protect your personal information, you will be asked to provide the e-mail address or mobile telephone number provided at the time of vaccination to receive the download link.

A few days after your vaccination, you’ll automatically receive an email or text so you can download your electronic proof of vaccination.

You will receive it, if you provided a valid e-mail address or a valid cellphone number and your health insurance number when you made an online appointment.

Instructions for downloading it will be provided in the message.

Even if a digital proof is available, you are strongly advised to keep the paper copy of your proof of vaccination that you received after your vaccination.

I have not received the e-mail or text message after receiving my vaccine doses
If have you not received the e-mail or text message after your doses, please visit the self-service portal . You should also check your junk mail folder.

I don’t have an e-mail address or cell phone.
If you do not have an e-mail address or cell phone, proof of vaccination may be mailed to you. Call the line 1-877-644-4545 for the support you need.

An error message appears in the self-service portal
If an error message appears, you will not be able to download your proof of vaccination. This may occur if:

• some of the information does not match the information in the Québec Vaccination Registry or the RAMQ register;
• your parents are not registered with the RAMQ.

You must call 1-877-644-4545 to obtain the necessary support.

My proof of vaccination contains incorrect information
If the paper or digital copy of your proof of vaccination contains incorrect information, you must call 1-877-644-4545 to validate and rectify your information.

I got vaccinated abroad
Québec residents vaccinated against COVID-19 abroad can sign up at the Québec Vaccination Registry and obtain their proof of vaccination. For more information, see the Vaccinated for COVID-19 outside Québec: using the Vaccination Registry page.