Once you have accessed the portal, you will be asked to provide identifying information, such as:
First name and last name
Date of birth
Health insurance number
Date of your first COVID-19 vaccination
Brand name of the first COVID-19 vaccine you received
Youth from 12 to 14 years of age can also obtain their proof of vaccination by inserting their postal code into the self-service portal.
To confirm your identity and protect your personal information, you will be asked to provide the e-mail address or mobile telephone number provided at the time of vaccination to receive the download link.
Even if a digital proof is available, you are strongly advised to keep the paper copy of your proof of vaccination that you received after your vaccination.
If you have difficulty getting your QR code
I have not received the e-mail or text message after receiving my vaccine doses If have you not received the e-mail or text message after your doses, please visit Download the QR code on the self-service portal section to get your QR code. You should also check your junk mail folder.
I don’t have an e-mail address or cell phone. If you do not have an e-mail address or cell phone, proof of vaccination may be mailed to you. Call the line 1 877 644-4545 for the support you need.
An error message appears in the self-service portal If an error message appears, you will not be able to download your proof of vaccination. This may occur if:
some of the information does not match the information in the Québec Vaccination Registry or the RAMQ register;
My proof of vaccination contains incorrect information If the paper or digital copy of your proof of vaccination contains incorrect information, you must call 1 877 644-4545 to validate and rectify your information.