Québec Alert Ready - Reporting a technical problem

Use this form to report a technical problem with a Québec Alert Ready test or alert. If the problem is related to an alert received via television or on your cell phone, you must also report the problem to your service provider.

The information is collected by the Ministère de la Sécurité publique.

If you would rather file a complaint, please consult the procedure for submitting a complaint.

Fields marked with an * are required.

Radio

Television

Cell

Yes

CRTC requirement

A CRTC requirement requires television broadcasters, radio broadcasters, and wireless service providers to broadcast alerts issued by the Ministère de la Sécurité publique or Environment and Climate Change Canada in the area(s) targeted by these alerts, without exception and without the option to opt out of this service. Alerts are broadcast during events that pose an immediate danger or imminent threat to life, allowing you to take action to ensure your safety, the safety of your family, or the safety of others. For these reasons, alerts are considered critical to everyone in the targeted area(s).

I understand the CRTC requirement outlined above. *

Only authorized persons acting in the course of their duties will have access to the information collected. This information will be kept for a maximum of one year, after which it will be destroyed.

Find out how to access or correct personal information held by the Ministère.

Québec Alert Ready - Reporting a technical problem

CRTC requirement

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