To submit an application

Before you begin :

1. Be sure to have in hand scanned copies of the documents indicated below. They must be valid at the time the loss occurred:
   • proof of the applicant’s address, such as a driver’s licence, report card, or notice of assessment from Revenu Québec;
   • the municipal assessment if you are a property owner or a signed lease if you are a tenant;
   • a home insurance policy or in its absence, a declaration signed by a Commissioner for Oaths;
   • a written response from your insurer respecting property damage.

   If you cannot attach copies of the documents requested when you complete the form online, you can submit them later to the person in charge of your file.

2. Complete the form online right to the end. It is not possible to save it and reopen it later.
3. Allow roughly 30 minutes to complete the form.
4. At the bottom of the form, verify the summary of your application and click on “Download the PDF claim.” Save the PDF for your records.
5. Click on “Confirm” to submit the application. Once your application has been transmitted, you will receive a confirmation number by email. In the days following the transmission of your application, you will receive your claim file number.
6. Once you receive the claim file number, send a copy of the following documents by regular mail, email, or fax, to the person in charge of your file:
   • proof of the address of the permanent occupants other than the applicant, such as a driver’s licence, report card, or notice of assessment from Revenu Québec;
   • when required, invoices, or estimates for the repair or replacement of the damaged property;
   • photographs and videos of the damage, if possible.

Once your claim file has been opened, the person in charge of your file will contact you.

Apply online

1. Complete the claim form and the other requisite documents.

Claim form - Individuals owners
Claim form - Individuals tenants
Formulaire d'assermentation en l'absence d'assurance habitation (french only)  

2. Attach scanned copies of the following documents, which must be valid at the time the loss occurred:

• proof of the applicant’s and all the permanent occupants’ address, such as a driver’s licence, report card, or notice of assessment from Revenu Québec;
• the municipal assessment if you are a property owner or a signed lease if you are a tenant;
• a home insurance policy or in its absence, a declaration signed by a Commissioner for Oaths;
• a written response from your insurer respecting property damage;
• when required, invoices, or estimates for the repair or replacement of the damaged property;
• photographs and videos of the damage, if possible.

3. Submit the signed forms and copies of the requisite documents to the Direction générale du rétablissement.

4. Once the Ministère de la Sécurité publique receives your claim form, the person in charge of your file will contact you to obtain more details of the damage.