Business Services Managers
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Job description
These individuals organize, direct, and evaluate the activities of establishments that provide services to businesses. They ensure their quality and customer satisfaction. They work for:
- Management consulting firms
- Market research services
- Personnel management services
- Pay services
- Security services
Environment
- Controlled ambient temperature
Main tasks
- Develop and direct response plans, policies, and procedures.
- Provide specific expertise to meet client needs.
- Supervise and advise the teams that carry out the mandates.
- Advise staff on the development of strategies for evaluating service quality.
- Hire, train, and supervise staff and help them solve problems.
- Plan and manage the budget for client projects, contracts, equipment, and supplies.
- Represent the company before various economic and social organizations.
Hourly wage
The hourly wage is calculated by averaging wages from 2022 to 2024.- Minimum
- $29.06
- Median
- $44.62
- Maximum
- $81.00
Job prospects for 2024-2028
Les 2 champs de sélection ci-dessous vous permettent de comparer 2 régions. Les données des régions seront automatiquement mises à jour à la sélection. Par défaut, la province de Québec est sélectionnée pour la première région.
Job prospects for 2024-2028
Job prospects
All of Québec
Non available
Limited
Good
Very good
Good
All of Québec
Non available
Limited
Good
Very good
Non available
Total jobs for 2023
All of Québec
3,500
All of Québec
na
Gender distribution
All of Québec
Not available.
- 39.9% Female
- 60.1% Male
Not available.
- 39.9% Female
- 60.1% Male
Job types
All of Québec
Not available.
- Full time
- Part time
Not available.
- Full time
- Part time
Yearly wage on 2020
All of Québec
$81,000
All of Québec
Other characteristics
All of Québec
- None
All of Québec
- None
Sectors of activity
All of Québec
Not available.
-
NAICS 55, 5623% of jobs
-
NAICS 5411, 541212% of jobs
-
NAICS 5416, 541710% of jobs
-
NAICS 916% of jobs
-
NAICS 54156% of jobs
-
Others43% of jobs
All of Québec
Not available.
-
NAICS 55, 5623% of jobs
-
NAICS 5411, 541212% of jobs
-
NAICS 5416, 541710% of jobs
-
NAICS 916% of jobs
-
NAICS 54156% of jobs
-
Others43% of jobs
Training and requirements
Formation
Numerous training and study programs lead to managerial or executive positions.
Sometimes required
- A Bachelor’s degree or college diploma in a related field is often required.
- Several years of experience in a related field would be an asset.
- Licence, affiliation, or certificate may be required (e.g., Chartered Professional Accountant [CPA] designation).
Main skills and characteristics
Skills
- Data collection
- Information processing
- Reading comprehension
- Active listening
- Critical thought
- Oral expression
- Judgment and decision-making
- Active learning
- Solving complex problems
- Written expression
- Result evaluation
- System analysis
- Mathematics
- Systems evaluation
- Time management
- Coordination
- Persuasion
- Teaching
- Negotiation
- Social perception
Abilities
- Deductive reasoning
- Written comprehension
- Oral comprehension
- Verbal skills
- Information organization
- Inductive reasoning
- Mathematical reasoning
- Speech clarity
- Written expression
- Awareness of issues
- Basic numeracy
- Near vision
- Speech recognition
- Classification
- Idea generation
- Originality
- Processing flexibility
- Selective attention
- Perception speed
Knowledge and attributes
- Focussed on results
- Knowledge of administration and management
- Capacity to influence and mobilize
- Spoken and written bilingualism (French and English)
- Knowledge of economics and accounting
- Capacity to work in a team
- Capacity to network
- Capacity for synthesis
- Desire to upgrade one’s competencies
- Friendliness
Interests
- Direct, organize, and manage
- Draft, communicate, and inform
- Work with numbers
- Work in sales or client service
Personality profiles (RIASEC)
- Enterprising
- People with this profile prefer having responsibilities, influencing others and responding to challenges.
- Conventional
- People with this profile prefer specific, well-defined tasks. They like to respect the order of things and follow established rules.
- Social
- People with this profile prefer to be in contact with others, in particular to entertain, help or teach them.
Official name of the NOC 10029
Other business services managers
Job titles
- Legal firm manager
- Call centre manager
- Accounting firm manager
- Employment agency manager
- Professional services manager - business services
- Management services division head - business services
- Organizational services head
- Mineral land administration manager
- Surface land administration manager
- Mineral land and contract manager
- Detective agency manager
- Personnel agency manager
- Private investigation and security service manager
- Audit firm manager
- Organizational methods analysis director
- Organizational methods analysis director - business services
- Organizational planning and development director
- Energy asset joint venture manager
- Well and facilities asset manager
- Land contracts manager
- Methods and procedures manager
- Management consulting service manager
- Market research service manager
- Conference services manager
- Personnel consulting service manager
- Payroll service manager
- Security service manager
- Nursing registry manager
- Customs manager - business services
- Survey research service manager
- Conference development manager
- Assistant vice-president - trade, broadcasting and other services
Skill type
Business, finance and administration
Related occupations
- Advertising, marketing and public relations managers
- Architecture and science managers
- Banking, credit and other investment managers
- Computer and information systems managers
- Engineering managers
- Insurance, real estate and financial brokerage managers
- Senior managers - financial, communications and other business services
Last update: January 29, 2026
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