Florists - Retail
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Job description
These individuals sell flowers and natural, dried, or artificial plants in commercial establishments. They design original and aesthetic floral arrangements. They advise their customers on purchases and provide information on how to care for plants. They take care of the flowers and plants available for purchase in the store. They work in:
- Flower shops
- Greenhouses
- Nurseries
- Floral departments in department stores
Environment
- Equipment, machinery, tools
- Hazardous chemical
- Uncontrolled ambient temperature
Main tasks
- Grow various types of plants (annual and cut flowers, green plants, perennials and flowering plants, etc.).
- Grow and care for plants in planters.
- Manage the merchandise, inventory, and orders.
- Arrange the plants and other merchandise in a visually pleasing way.
- Make creative floral arrangements.
- Answer questions from clients and recommend complementary products.
- Receive payments and manage the cash register.
Advancement and mobility
Experience or additional training leads to supervisory positions.
Training and requirements
Formation
Sometimes required
Experience in customer service may be considered an asset.
Main skills and characteristics
Skills
- Active listening
- Oral expression
- Data collection
- Social perception
- Coordination
- Result evaluation
- Service oriented
- Material resource management
- Operation analysis
- Equipment maintenance
- Reading comprehension
- Financial resource management
- Persuasion
- Written expression
- Critical thought
- Negotiation
- Information processing
- Operations and control
Abilities
- Oral comprehension
- Verbal skills
- Speech recognition
- Colour perception and distinction
- Speech clarity
- Originality
- Near vision
- Manual dexterity
- Hand-arm stability
- Digital dexterity
- Idea generation
- Visualization
- Basic numeracy
- Written comprehension
- Awareness of issues
- Limb coordination
- Overall balance of the body
- Information processing speed
- Written expression
- Time sharing
- Information organization
- Memorization
- Selective attention
- Classification
Knowledge and attributes
- Focussed on results
- Autonomy
- Capacity to influence and mobilize
- Knowledge of customer and personalized services
- Versatility
- Attention to detail
- Intermediate knowledge of the English language
- Knowledge of sales and marketing
- Creativity
- Sense of observation
- Knowledge of plant and animal production
Interests
- Work in sales or client service
- Create, design
- Work manually
- Develop and exploit natural resources
- Work in contact with nature and animals
- Assist and advise
Personality profiles (RIASEC)
- Realistic
- People with this profile prefer carrying out concrete tasks and being physically involved in what they do.
- Artistic
- People with this profile prefer to express their emotions and thoughts through various art forms. They like to use their imagination.
- Enterprising
- People with this profile prefer having responsibilities, influencing others and responding to challenges.
Appellation d’emploi liée (à traduire)
Retail salespersons and visual merchandisers (CNP 64100)
Skill type
Sales and service
Last update: January 29, 2026