Social, Community, and Correctional Service Managers
Job description
These individuals organize, direct, and evaluate programs and activities. They work, among other things, in :
- Community and social service agencies
- Correctional institutions
- Autonomous community bodies
- Employability organizations
- Cooperatives
- Job placement agencies
- Adapted work centres
- Social economy enterprises
- Non-governmental organizations
Environment
- Controlled ambient temperature
- Hazardous workplaces
- Violence
Main tasks
- Administer programs of social and community agencies and services.
- Manage the operations of social and community centres, correctional institutions, and detention centres.
- Ensure the achievement of objectives set by the Board of Directors or senior management.
- Direct and advise staff.
- Manage budgets for programs, equipment, and support services.
- Represent the organization to the government and the media.
- Participate in policy development.
- Draft reports and briefing papers.
- Hire and train specialists and staff.
- Ensure democratic governance of non-profit organizations and cooperatives or mutuals.
Advancement and mobility
- Experience and additional training lead to senior management positions in social, community, and correctional services.
Hourly wage
The hourly wage is calculated by averaging wages from 2022 to 2024.- Minimum
- $26.64
- Median
- $38.46
- Maximum
- $69.78
Job prospects for 2024-2028
Les 2 champs de sélection ci-dessous vous permettent de comparer 2 régions. Les données des régions seront automatiquement mises à jour à la sélection. Par défaut, la province de Québec est sélectionnée pour la première région.
Job prospects for 2024-2028
Job prospects
All of Québec
Very good
All of Québec
Non available
Total jobs for 2023
All of Québec
9,000
All of Québec
na
Gender distribution
All of Québec
Not available.
- 78.3% Female
- 21.7% Male
Not available.
- 78.3% Female
- 21.7% Male
Job types
All of Québec
Not available.
- Full time
- Part time
Not available.
- Full time
- Part time
Yearly wage on 2020
All of Québec
$64,000
All of Québec
Other characteristics
All of Québec
- Non traditional for men
- None
All of Québec
- Non traditional for men
- None
Sectors of activity
All of Québec
Not available.
-
NAICS 62452% of jobs
-
NAICS 8125% of jobs
-
NAICS 9110% of jobs
-
NAICS 621, 622, 6235% of jobs
-
NAICS 612% of jobs
-
Others6% of jobs
All of Québec
Not available.
-
NAICS 62452% of jobs
-
NAICS 8125% of jobs
-
NAICS 9110% of jobs
-
NAICS 621, 622, 6235% of jobs
-
NAICS 612% of jobs
-
Others6% of jobs
Training and requirements
Formation
Numerous training and study programs lead to managerial or executive positions.
Also required
- Several years of experience in a related position, occupation, or industry (e.g. community and social service worker, probation officer, social worker, etc.).
Sometimes required
- A graduate degree in a related discipline may be required or an asset.
- Knowledge of the existing computerized system may be required or an asset.
Main skills and characteristics
Skills
- Data collection
- Service oriented
- Social perception
- Active learning
- Active listening
- Coordination
- Critical thought
- Result evaluation
- Human resource management
- Time management
- Judgment and decision-making
- Solving complex problems
- System analysis
- Reading comprehension
- Systems evaluation
- Written expression
- Oral expression
- Information processing
- Learning strategies
- Teaching
- Negotiation
- Persuasion
Abilities
- Verbal skills
- Oral comprehension
- Awareness of issues
- Written comprehension
- Speech clarity
- Deductive reasoning
- Written expression
- Speech recognition
- Inductive reasoning
- Originality
- Idea generation
- Information organization
- Near vision
- Classification
- Processing flexibility
Knowledge and attributes
- Capacity to develop and maintain business relations
- Capacity to establish and maintain interpersonal relations
- Leadership
- Transparence
- Knowledge of administration and management
- Knowledge of personnel and human resource management
- Autonomy
- Sense of responsibility
- Capacity to influence and mobilize
- Spoken and written bilingualism (French and English)
- Tolerance to stress
Interests
- Direct, organize, and manage
- Draft, communicate, and inform
- Work with numbers
- Work in an office
Personality profiles (RIASEC)
- Social
- People with this profile prefer to be in contact with others, in particular to entertain, help or teach them.
- Enterprising
- People with this profile prefer having responsibilities, influencing others and responding to challenges.
- Investigative
- People with this profile prefer relying on theoretical knowledge before acting. They like observation, analysis and problem solving.
Official name of the NOC 40030
Managers in social, community and correctional services
Job titles
- Chamber of commerce administrator
- Major community projects coordinator
- Association director
- Community centre director
- Social service general manager
- Regional correctional administrator
- Social services regional administrator
- Child-care centre administrator
- Social services centre administrator
- Child welfare services administrator
- Social services department chief
- Legislative assembly clerk
- House of commons chief clerk
- Social services provincial coordinator
- Community arts coordinator
- Teachers' association director general
- Social services local manager
- Trade association manager
- Manufacturers' association manager
- Correctional institution director
- Non-governmental organization (ngo) manager
- Political organization manager
- Labour organization manager
- Welfare organization director
- Vocational rehabilitation unit manager
- Preschool centre director
- Men's hostel manager
- Detention centre director
- Child-care centre director
- Social services centre director
- Aboriginal centre manager
- Women's centre manager
- Welfare organization department director
- Family services area manager
- Social services area director
- Group home manager
- Environmental group director
- Social assistance director
- Religious education director
- Consumer information director
- Income maintenance director
- Halfway house manager
- Prison warden
- Preschool program director
- International program director - cooperative
- Rehabilitation residential services director
- Children's aid society director
- Correctional rehabilitation society director
- Correctional treatment and training director
- Director of operations - housing department
- Community programs director
- Bilateral relations manager - social services
- Family resources director
- Veterans' services director
- Young offender services director
- Membership services manager
- Volunteer services director
- Community services director
- Correctional services director
- Homemaker services director - social services
- Director of guidance services
- Director of public welfare
- Counselling services director
- Psychological services director
- Social services director
- Social work director
- Assistant vice-president – health, education, social and community services and membership organizations
Skill type
Education, law and social, community and government services
Last update: January 29, 2026
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