If your request concerns the COVID-19 pandemic, please consult the Québec.ca/coronavirus website or call us at one of the telephone numbers below:

418 644-4545 (Québec)
514 644-4545 (Montréal)
1 877 644-4545 (toll free)

General Information

For general information about the Ministère de la Santé et des Services sociaux programs and services, please contact Services Québec personnel. For general inquiries regarding the CISSS or CIUSSS, please contact regional representatives for citizen services.

E-mail

Phone

Monday to Friday, 8 a.m. to 6 p.m. (Except holidays).

Québec region: 418 644-4545
Montréal region: 514 644-4545
Elsewhere in Québec: 1 877 644-4545 (toll-free)
Persons with a hearing or speech impairment (TTY): 1 800 361-9596 (toll-free)

In person or by mail (for complaints only)

Direction des plaintes et des relations avec la clientèle
Ministère du Travail, de l'Emploi et de la Solidarité sociale
Services Québec
425, rue Jacques-Parizeau, RC 175
Québec (Québec)  G1R 4Z1