Primary Care Access Point

The Primary Care Access Point (Guichet d’accès à la première ligne, GAP) helps people without a family doctor to obtain a medical consultation or a health service. To benefit from it, you must:

• be waiting for a family doctor after registering on the Québec Family Doctor Finder (GAMF);
• or be taken care of by a group of doctors.

When you contact the Primary Care Access Point, your request is assessed in order to refer you to the professional or medical service that best meets your need, such as seeing a doctor, talking with your pharmacist or joining a support program.

If you are not registred on the Québec Family Doctor Finder (GAMF) and you are not taken care of by a group of doctors, other resources can help you. See the pages:

• Getting a medical consultation if you have a family doctor
• Getting a medical consultation if you do not have a family doctor

Go to the emergency room if it is an urgent problem.

The Digital Primary Care Access Point (GAP) will refer you to the resources that will most quickly meet your health need.

Access the Digital Primary Care Access Point

The Digital GAP provides information on the following topics:

• Renewing a prescription
• Getting a form
• Symptoms associated with the flu, the common cold, COVID-19 and gastroenteritis
• Pregnancy
• Contraception
• Infertility
• Abortion
• Mental disorders
• Blood samples and specimens
• Screening for sexually transmitted and blood-borne infections (STBBIs)
• Vaccination

Other services will be added in the coming months, including online appointment booking.

The GAP schedule varies depending on the area you are calling from.

• 01. Bas-Saint-Laurent  (in French only)
  Monday to Friday, 8:30 a.m. to 6 p.m.
• 02. Saguenay–Lac-Saint-Jean
  Monday to Friday, 8 a.m. to 6 p.m.
• 03. Capitale-Nationale
  Monday to Friday, 8 a.m. to 7:45 p.m.
  Saturday, Sunday and public holidays, 8 a.m. to 3:45 p.m.
• 04. Mauricie–Centre-du-Québec
  Monday to Friday, 8 a.m. to 8 p.m.
  Saturday, Sunday and public holidays, 8 a.m. to 4 p.m.
• 05. Estrie
  Monday to Friday, 8:30 a.m. to 6 p.m.
  Saturday, Sunday and public holidays, 8 a.m. to 2 p.m.
• 06. Montréal
  Monday to Friday, 8 a.m. to 8 p.m.
  Saturday, Sunday and public holidays, 8 a.m. to 4 p.m.
• 07. Outaouais
  Monday to Friday, 8 a.m. to 6 p.m.
• Saturday, 8:30 a.m. to 4:30 p.m. 
• 08. Abitibi-Témiscamingue
  Monday to Friday, 8:30 a.m. to 4 p.m.
• 09. Côte-Nord
  Monday to Friday, 8 a.m. to 4 p.m.
• 11. Gaspésie–Îles-de-la-Madeleine
  • Gaspésie:
    Monday to Friday, 9:30 a.m. to 4:30 p.m.
  • Îles-de-la Madeleine:
    Monday to Friday, 9:30 a.m. to 12:30 p.m. - Atlantic Time (8:30 a.m. to 11:30 a.m. Eastern Time)
• 12. Chaudière-Appalaches  (in French only)
  Monday to Friday, 8 a.m. to 4 p.m.
• 13. Laval
  Monday to Friday, 8 a.m. to 4 p.m.
• 14. Lanaudière  (in French only)
  Monday to Friday, 8 a.m. to 5 p.m., including public holidays
• 15. Laurentides
  Monday to Friday, 8 a.m. to 4 p.m.
  Saturday, Sunday and public holidays, 8:30 a.m. to 3:30 p.m.
• 16. Montérégie
  • Montérégie-Centre:
    Monday to Friday, 8 a.m. to 6 p.m.
    Saturday, Sunday and public holidays, 8 a.m. to 4 p.m.
  • Montérégie-Est:
    Monday to Friday, 8 a.m. to noon and 1 p.m. to 6 p.m.
    Saturday, Sunday and public holidays, 8 a.m. to noon and 1 p.m. to 4 p.m.
  • Montérégie-Ouest:
    Monday to Friday, 8 a.m. to 6 p.m.
    Saturday, Sunday and public holidays, 8 a.m. to noon and 1 p.m. to 4 p.m.
  
  Consult the Montérégie map to identify the GAP that serves your municipality.