The Primary Care Access Point (Guichet d’accès à la première ligne, GAP) helps people without a family doctor to obtain a medical consultation or a health service. To benefit from it, you must:
- be waiting for a family doctor after registering on the Québec Family Doctor Finder (GAMF);
- or be taken care of by a group of doctors.
When you contact the Primary Care Access Point, your request is assessed in order to refer you to the professional or medical service that best meets your need, such as seeing a doctor, talking with your pharmacist or joining a support program.
Obtaining a health service from the GAP
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By phone: 811, option 3
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Service in English is reserved for individuals covered by the exceptions stipulated in the Charter of the French language. If you have navigated to this content, you confirm in good faith that you are such an individual.
If you are not registred on the Québec Family Doctor Finder (GAMF) and you are not taken care of by a group of doctors, other resources can help you. See the pages:
- Getting a medical consultation if you have a family doctor
- Getting a medical consultation if you do not have a family doctor
Go to the emergency room if it is an urgent problem.
Consult the Digital Primary Care Access Point
The Digital Primary Care Access Point (GAP) will refer you to the resources that will most quickly meet your health need.
Service in English is reserved for individuals covered by the exceptions stipulated in the Charter of the French language. If you have navigated to this content, you confirm in good faith that you are such an individual.
The Digital GAP provides information on the following topics:
- Renewing a prescription
- Getting a form
- Symptoms associated with the flu, the common cold, COVID-19 and gastroenteritis
- Pregnancy
- Contraception
- Infertility
- Abortion
- Mental disorders
- Blood samples and specimens
- Screening for sexually transmitted and blood-borne infections (STBBIs)
- Vaccination
Other services will be added in the coming months, including online appointment booking.
Join the GAP
- 01. Bas-Saint-Laurent
(in French only)
Monday to Friday, 8:30 a.m. to 6 p.m.
Public holidays, 8 a.m. to noon and 1 a.m. to 4 p.m. - 02. Saguenay–Lac-Saint-Jean
Monday to Friday, 8 a.m. to 6 p.m.
Closed on public holidays - 03. Capitale-Nationale
Monday to Friday, 8 a.m. to 7:30 p.m.
Saturday, Sunday and public holidays, 8 a.m. to 3:45 p.m. - 04. Mauricie–Centre-du-Québec
Monday to Friday, 8 a.m. to 8 p.m.
Saturday, Sunday and public holidays, 8 a.m. to 4 p.m. - 05. Estrie
Monday to Friday, 8:30 a.m. to 6 p.m.
Saturday, Sunday and public holidays, 8 a.m. to 2 p.m. - 06. Montréal
Monday to Friday, 8 a.m. to 8 p.m.
Saturday, Sunday and public holidays, 8 a.m. to 4 p.m. - 07. Outaouais
Monday to Friday, 8 a.m. to 6 p.m.
Saturday, Sunday and public holidays, 8:30 a.m. to 4:30 p.m. - 08. Abitibi-Témiscamingue
Monday to Friday, 8:30 a.m. to 4 p.m.
Closed on public holidays - 09. Côte-Nord
Monday to Friday, 8 a.m. to noon and 1 p.m. to 4 p.m.
Closed on public holidays - 11. Gaspésie–Îles-de-la-Madeleine
- Gaspésie:
Monday to Friday, 8:30 a.m. to 4:30 p.m.
Closed on public holidays - Îles-de-la Madeleine:
Monday to Friday, 9:30 a.m. to 12:30 p.m. - Atlantic Time (8:30 a.m. to 11:30 a.m. Eastern Time)
Closed on public holidays
- Gaspésie:
- 12. Chaudière-Appalaches (in French only)
Monday to Friday, 8 a.m. to 4 p.m.
Public holidays: 8 a.m. to 3 p.m. - 13. Laval
Monday to Friday, 8 a.m. to 5:30 p.m.
Saturday, Sunday and public holidays: 8 a.m. to 3:30 p.m. - 14. Lanaudière (in French only)
Monday to Friday, 8 a.m. to 7:30 p.m.
Saturday, Sunday and public holidays: 8 a.m. to 3:30 p.m. - 15. Laurentides
Monday to Friday, 8 a.m. to 4 p.m.
Saturday, Sunday and public holidays, 8 a.m. to 3 p.m. - 16. Montérégie
- Montérégie-Centre:
Monday to Friday, 8 a.m. to 6 p.m.
Saturday, Sunday and public holidays, 8 a.m. to 4 p.m. - Montérégie-Est:
Monday to Friday, 8 a.m. to 6 p.m.
Saturday, Sunday and public holidays, 8 a.m. to 4 p.m. - Montérégie-Ouest:
Monday to Friday, 8 a.m. to 6 p.m.
Saturday, Sunday and public holidays, 8 a.m. to 4 p.m.
Consult the Montérégie map to identify the GAP that serves your municipality. - Montérégie-Centre:
Last update: June 5, 2023
