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Primary Care Access Point

The Primary Care Access Point (Guichet d’accès à la première ligne, GAP) helps people without a family doctor to obtain a medical consultation or a health service. To benefit from it, you must:

When you contact the Primary Care Access Point, your request is assessed in order to refer you to the professional or medical service that best meets your need, such as seeing a doctor, talking with your pharmacist or joining a support program.

General notice

How to obtain a health service through the GAP

If you are not registred on the Québec Family Doctor Finder (GAMF) and you are not taken care of by a group of doctors, other resources can help you. See the pages:

Go to the emergency room if it is an urgent problem.

Consult the Digital Primary Care Access Point

The Digital Primary Care Access Point (GAP) will refer you to the resources that will most quickly meet your health need.

Access the Digital Primary Care Access Point

The Digital GAP provides information on the following topics:

  • Renewing a prescription
  • Getting a form
  • Symptoms associated with the flu, the common cold, COVID-19 and gastroenteritis
  • Family planning (pregnancy, birth control and infertility)
  • Mental disorders
  • Blood samples and specimens
  • Screening for sexually transmitted and blood-borne infections (STBBIs)
  • Vaccination

Other services will be added in the coming months, including online appointment booking.

Contact the Primary Access Point by phone

Call 811, option 3

The GAP schedule varies depending on the area you are calling from:

  • 01. Bas-Saint-Laurent This hyperlink will open in a new window. (in French only)
    Monday to Friday, 8:30 a.m. to 6 p.m.
  • 02. Saguenay–Lac-Saint-Jean This hyperlink will open in a new window.
    Monday to Friday, 8 a.m. to 6 p.m.
  • 03. Capitale-Nationale
    Monday to Friday, 8 a.m. to 7:45 p.m.
    Saturday, Sunday and public holidays, 8 a.m. to 3:45 p.m.
  • 04. Mauricie–Centre-du-Québec
    Monday to Friday, 8 a.m. to 8 p.m.
    Saturday, Sunday and public holidays, 8 a.m. to 4 p.m.
  • 05. Estrie
    Monday to Friday, 8:30 a.m. to 6 p.m.
    Saturday, Sunday and public holidays, 8 a.m. to 2 p.m.
  • 06. Montréal
    Monday to Friday, 8 a.m. to 8 p.m.
    Saturday, Sunday and public holidays, 8 a.m. to 4 p.m.
  • 07. Outaouais
    Monday to Friday, 8:30 a.m. to 6 p.m.
  • 08. Abitibi-Témiscamingue This hyperlink will open in a new window.
    Monday to Friday, 8:30 a.m. to 4 p.m.
  • 09. Côte-Nord This hyperlink will open in a new window.
    Monday to Friday, 8 a.m. to 4 p.m.
  • 11. Gaspésie et Îles-de-la-Madeleine
    Monday to Friday, 9:30 a.m. to 4:30 p.m.
  • 12. Chaudière-Appalaches This hyperlink will open in a new window. (in French only)
    Monday to Friday, 8 a.m. to 4 p.m.
  • 13. Laval
    Monday to Friday, 8 a.m. to 4 p.m.
  • 14. Lanaudière This hyperlink will open in a new window.
    Monday to Friday, 8 a.m. to 4 p.m., including public holidays
  • 15. Laurentides This hyperlink will open in a new window.
    Monday to Friday, 8 a.m. to 4 p.m.
    Saturday, Sunday and public holidays, 8:30 a.m. to 3:30 p.m.
  • 16. Montérégie This hyperlink will open in a new window.
    • Montérégie-Centre :
      Monday to Friday, 8 a.m. to 6 p.m.
      Saturday, Sunday and public holidays, 8 a.m. to 4 p.m.
    • Montérégie-Est :
      Monday to Friday, 8 a.m. to noon and 1 p.m. to 6 p.m.
      Saturday, Sunday and public holidays, 8 a.m. to noon and 1 p.m. to 4 p.m.
    • Montérégie-Ouest :
      Monday to Friday, 8 a.m. to 6 p.m.
      Saturday, Sunday and public holidays, 8 a.m. to noon and 1 p.m. to 4 p.m.

    Consult the Montérégie map This hyperlink will open in a new window. to identify the GAP that serves your municipality.

Last update: September 21, 2022

Notice

Information on the website in no way replaces the opinion of a health professional. If you have questions concerning your health status, consult a professional.

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