Online services
If you or a family member has a health or psychosocial problem, various resources can help you. Online services help you to find the resource that best meets your needs and, if necessary, to obtain a medical appointment.
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Finding the advice and service that best meet your needs
Online Primary Care Access Point (GAP): an online application to get advice and referrals to the resources that best meet your health needs.
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Scheduling an appointment online
Québec Medical Appointment Scheduler: a free service that lets you schedule an appointment online with a family doctor.
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Knowing clinics that offer same-day or next-day medical appointments
Find a clinic nearest you that offers same-day or next-day medical appointments, whether or not you have a family doctor.
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Finding the resource nearest you that meets your need
Directory of health and social service resources: search by postal code or by need within the full list of health resources.
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Knowing procedures to consult a health professional
Depending on your situation, find out how you can get an appointment with a health professional and check whether you should go to emergency. Pediatric services are also available.
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Finding a family doctor
Québec Family Doctor Finder (Guichet d’accès à un médecin de famille, GAMF): to be assigned a family doctor or a family medicine group (FMG), register on the waiting list through the GAMF.
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Getting help and support with mental health
Find out more about available mental health tools and support programs and services.
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Consulting your medical information
Québec Health Booklet: an online service that enables you to access your health information and certain services to help you take charge of your health.
811 telephone services: four options for different needs
811 is a free and confidential telephone counselling hotline. Four options are available to meet your specific need.
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Health advice: 811 (option 1)
Info-Santé 811: a nurse assesses your condition and provides recommendations for self-care at home or finds the service that best meets your needs.
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Services for children aged from 0 to 17 years
Pediatric line through 811 (option 1): parents of children aged from 0 to 17 years can talk with an Info-Santé nurse to have their child assessed and to get advice. If necessary, they will give you an appointment with a doctor.
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Psychosocial and mental health advice: 811 (option 2)
Info-Social 811: a psychosocial worker offers advice for a psychosocial or mental health issue.
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Services for people who do not have a family doctor: 811 (option 3)
Primay Care Access Point (Guichet d’accès à la première ligne, GAP): a line reserved for people who do not have a family doctor to refer them to the most appropriate service.
