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Asylum seekers

You are entitled to certain services from the Gouvernement du Québec upon your arrival if you have submitted an asylum application with the Government of Canada This hyperlink will open in a new window. which has been determined to be eligible and you live in Québec.

General notice

The federal government is responsible for the asylum application process.  Go to the page Irregular border crossings and asylum in Canada This hyperlink will open in a new window. for all details.

Services available during the review of your application

While waiting for the Government of Canada's decision concerning your asylum application, you are entitled to services from the Gouvernement du Québec, such as:

  • temporary shelter
  • assistance in finding permanent housing
  • free information sessions on life in Québec.
  • last resort financial assistance
  • preschool education and elementary and secondary school education
  • non-subsidized childcare services and community drop-in childcare activities
  • universal employment services
  • French courses (without financial assistance)
  • legal aid
  • social services under the Regional Program for the Settlement and Integration of Asylum Seekers (PRAIDA) of Centre intégré universitaire de santé et de services sociaux (CIUSSS) West-Central Montréal, which has two components:
    • a psychosocial component: social work services
    • a health component: preventive and front-line healthcare

For more information on the services offered to you and how you can access them, see the Guide for asylum seekers in Québec wishing to obtain Québec government services (PDF 196 Kb).

Last-resort financial assistance

When you arrive in Québec, you can apply for last-resort financial assistance, if you are in a precarious financial situation. The purpose of this assistance is to provide you with money for the time it takes to integrate into the job market and participate actively in society.

For more information on last-resort financial assistance, visit the page Social Assistance Program and Social Solidarity Program. This hyperlink will open in a new window.

Online application for assistance

You can apply online for last-resort financial assistance. It's quick, easy and secure to complete an online form to:

  • submit your application;
  • send the necessary documents to analyze your application.

Apply online This hyperlink will open in a new window.

Application for assistance using a paper form

If you wish to obtain a paper version of the application form, call the Customer Contact Centre at 1-877-767-8773 (toll free).

Languages available

  • French
  • English

Documents to provide with your application

When you submit your application, you must provide:

  • your passport
  • the document you received from Immigration, Refugees and Citizenship Canada (IRCC). 

Social services under the Regional Program for the Settlement and Integration of Asylum Seekers (PRAIDA).

The Regional Program for the Settlement and Integration of Asylum Seekers (PRAIDA) allows you to obtain social services and healthcare.

Contact PRAIDA

  • Monday to Friday, 9 a.m. to 5 p.m.
  • 514-484-7878, extension 64500 (Reception desk)
  • PRAIDA website This hyperlink will open in a new window.

Information services

You can attend a free information session to: 

  • know the services offered to you
  • receive practical advice
  • better understand life in Québec

The sessions are given:

  • in French
  • in English
  • in Spanish

For more information, contact one of the following organizations: 

La Maisonnée This hyperlink will open in a new window. (Montréal)
514 271-3533

Carrefour Le Moutier This hyperlink will open in a new window. (Longueuil)
450 679-7111

Centre multiethnique de Québec This hyperlink will open in a new window. (Québec)
418 687-9771

Maison de la famille des Maskoutains This hyperlink will open in a new window. (Saint-Hyacinthe)
450 771-4010

Service d’aide aux Néo-Canadiens This hyperlink will open in a new window. (Sherbrooke)
819 566-5373

Service d'aide a l'adoption des immigrants et immigrantes This hyperlink will open in a new window. (S.A.A.I.) (Québec)
418 523-2058

Accueil-parrainage Outaouais This hyperlink will open in a new window. (Gatineau)
819-777-2960

Carrefour d'intercultures de Laval This hyperlink will open in a new window. (Laval)
450-686-0554

Droit à l'emploi This hyperlink will open in a new window. (D.E.) (Montérégie)
450 347-6101

Service d'accueil des nouveaux arrivants (SANA) de Trois-Rivières This hyperlink will open in a new window. (Trois-Rivière)
819 375-2196

Housing assistance

Community organizations have been designated to assist you in finding housing as quickly as possible. You can contact them in complete confidence.

Organizations located in Montréal

Accueil aux immigrants de l’Est de Montréal This hyperlink will open in a new window.
514 723-4939

Accueil liaison pour arrivants This hyperlink will open in a new window.
514 255-3900

Accueil pour immigrants et réfugiés du Sud-ouest de Montréal — Centre Prisme This hyperlink will open in a new window.
514 364-0939

Alliance pour l'accueil et l'intégration des immigrants-es This hyperlink will open in a new window.
514 737-3642

CARI St-Laurent This hyperlink will open in a new window.
514 748-2007

Centre d'appui aux communautés immigrantes de Bordeaux-Cartierville This hyperlink will open in a new window.
514 856-3511

Centre d'intégration multi-services de l'ouest de l'île This hyperlink will open in a new window. (C.I.M.O.I.)
514 305-1616

Carrefour d’aide aux nouveaux arrivants This hyperlink will open in a new window.
514 382-0735

Centre des femmes de Montréal This hyperlink will open in a new window.
514 842-4780

Centre social d’aide aux immigrants This hyperlink will open in a new window.
514 932-2953

La Maisonnée This hyperlink will open in a new window.
514 271-3533

La Maison d’Haïti This hyperlink will open in a new window.
514 326-3022

Organisme pour l’Intégration, la Citoyenneté et l’Inclusion This hyperlink will open in a new window.
514 955-5454

Service d’interprète d’aide et de référence aux immigrants This hyperlink will open in a new window.
514 738-4763

Organizations located outside of Montréal

Alpha Bellechasse This hyperlink will open in a new window. (Saint-Anselme)
418 885-1587

Carrefour Emploi Lotbinière This hyperlink will open in a new window. (Saint-Agapit)
418 888-8855

Carreffour jeunesse-emploi de Beauce-Nord This hyperlink will open in a new window. (Sainte-Marie)
418 386-2532

Carrefour jeunesse-emploi de Beauce-Sud This hyperlink will open in a new window. (Saint-Georges)
418 228-9610

Ici intégration communautaire des immigrants This hyperlink will open in a new window. (Thetford Mines)
418 338-2050

Le Tremplin, centre pour personnes immigrantes et leurs familles This hyperlink will open in a new window. (Lévis)
418 603-3512

Service d'aide a l'adaptation des immigrants et immigrantes This hyperlink will open in a new window. (S.A.A.I.) (Québec)
418 523-2058

Solidarité ethnique régionale de la Yamaska This hyperlink will open in a new window. (Granby)
450 777-7213

''Animate'' Accueil multiethnique et Intégration de nouveaux arrivants à Terrebonne et les environs This hyperlink will open in a new window. (Terrebonne)
450 492-7989

ABL accès accueil action This hyperlink will open in a new window. (Saint-Eustache)
514 570-3313

C.O.F.F.R.E.T. Centre de formation et d'orientation pour favoriser les relations ethniques traditionnelles This hyperlink will open in a new window. (Saint-Jérôme)
450 565-2998

Comité régional d'éducation pour le développement international Lanaudière This hyperlink will open in a new window. (Joliette)
450 756-0011

Service d'aide à la famille immigrante de la MRC de l'Assomption This hyperlink will open in a new window. (SAFIMA) (Repentigny)
514 499-8077

Comité d'accueil international des Bois-Francs This hyperlink will open in a new window. (Victoriaville)
819 795-3814

Intro Drummondville INC This hyperlink will open in a new window. (Drummondville)
819 472-8333 

Service d'accueil des nouveaux arrivants (SANA) de la MRC de Maskinongé This hyperlink will open in a new window. (Louiseville)
819 519-9461

Service d'accueil des nouveaux arrivants (SANA) de Trois-Rivières This hyperlink will open in a new window. (Trois-Rivières)
819 375-2196

Droit à l'emploi This hyperlink will open in a new window. (D.E.) : (Longueuil) (Saint-Jean-sur-Richelieu)
450 347-6101

Intégration compétences This hyperlink will open in a new window. (Chambly)
450 464-8455

L'Orienthèque, centre d'orientation et services d'intégration de la main-d'œuvre This hyperlink will open in a new window. (Sorel-Tracy)               
450 730-0181

Réseaux Employabilité Immigration Entrepreneuriat This hyperlink will open in a new window. : (Vaudreuil-Dorion)           
450 424-5727

Accompagnement des femmes immigrantes de l'Outaouais This hyperlink will open in a new window. (AFIO) (Gatineau)        
819 776-6764

Accueil-Parrainage Outaouais This hyperlink will open in a new window. (Gatineau)              
819 777-2960

Carrefour jeunesse emploi de la Haute-Côte-Nord This hyperlink will open in a new window. (CJEHCN) (Grandes-Bergeronnes)
581 324-1110

Centre Alpha Lira In This hyperlink will open in a new window. ( Sept-Îles )              
418 968-9843

Centre-Émersion This hyperlink will open in a new window. (Manicouagan) INC (Baie-Comeau) 
418 296-6388

Service d'accueil des nouveaux arrivants de Shawinigan This hyperlink will open in a new window. (Shawinigan)
819 601-9222

Carrefour d’intercultures de Laval This hyperlink will open in a new window.
450 686-0554

Carrefour Le Moutier This hyperlink will open in a new window. (Longueuil)
450 679-7111

Centre multiethnique de Québec This hyperlink will open in a new window. (Québec)
418 687-9771

Maison de la famille des Maskoutains This hyperlink will open in a new window. (Saint-Hyacinthe)
450 771-4010

Service d’aide aux Néo-Canadiens This hyperlink will open in a new window. (Sherbrooke)
819 566-5373

For more information, consult the directory of partner organizations, or contact Centre de contacts clientèle du ministère de l’Immigration, de la Francisation et de l’Intégration.

For more information on looking for permanent housing, please consult this Checklist (PDF 65 Kb).

Contact the ministère de l'Immigration, de la Francisation et de l'Intégration

Last update: January 10, 2024

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