An industrial accident is a serious event that involves hazardous materials and that can have consequences for the surrounding population and environment. Depending on the nature of the products involved, the accident can take the form of a fire, an explosion or the emission of toxic or radioactive material.
What to do before
What to do during
Move away from the accident site and encourage other people to do so.
Alert emergency services by calling 911.
If the situation requires it, authorities may ask you to
- respect an order to take shelter or evacuate
- respect the security perimeter
- avoid consuming water or certain foods
- clean your home or possessions
- monitor physical symptoms that could appear
Follow your municipality and Urgence Québec social media feeds and consult local media outlets for information about the current situation and steps to be taken.
What to do after
You may return to your home when officials have given their permission and it is safe to do so. Return home during the day when it is easier to see problems and hazards. Visit the government’s reintegration page for important advice and safety recommendations.
When you arrive, take pictures or videos to document the damage to your home and notify your insurer.
Verify that your water is safe to drink. In case of doubt with respect to water colour, odour or taste, contact municipal officials before drinking it.
Check the quality of food before eating it. Throw out any food with signs of deterioration. Consult Panne de courant et alimentation - quoi garder et quoi jeter (French only) for information on deciding what to keep and what to throw out from your refrigerator and your freezer.
Pay attention to stress reactions after an emergency situation:
- Increased use of alcohol, drugs or medication
Appropriate psychological guidance can help you cope with responsibilities stemming from the situation. Contact Info-Santé at 811 and select Info-Social to speak with a social worker. This confidential service is available 24 hours a day, 7 days a week.
Other useful links
Last update: September 3, 2020