Restaurant and Food Service Managers
Job description
These individuals manage the activities of catering establishments.
Environment
- Controlled ambient temperature
Main tasks
- Organize, direct, control, and evaluate the activities of the food service or the establishment.
- Determine the type of services to be offered and establish operating procedures.
- Hire and train staff.
- Schedule and monitor staff performance.
- Control inventory and revenues and revise methods and prices as required.
- Respond to customer complaints.
- Ensure compliance with health and safety rules.
- Negotiate with suppliers and customers.
Advancement and mobility
- Experience leads to management positions.
Hourly wage
The hourly wage is calculated by averaging wages from 2020 to 2022.- Minimum
- $16.00
- Median
- $23.00
- Maximum
- $38.46
Job prospects for 2023-2027
sr.comparaison-region.titre
Job prospects for 2023-2027
Job prospects
All of Québec
All of Québec
Total jobs for 2022
All of Québec
All of Québec
Gender distribution
All of Québec
- 42% Female
- 58% Male
- 42% Female
- 58% Male
Job types
All of Québec
- Full time
- Part time
- Full time
- Part time
Yearly wage on 2020
All of Québec
All of Québec
Other characteristics
All of Québec
- None
All of Québec
- None
Sectors of activity
All of Québec
-
NAICS 7278% of jobs
-
NAICS 717% of jobs
-
NAICS 233% of jobs
-
NAICS 812% of jobs
-
NAICS 55, 562% of jobs
-
Others8% of jobs
All of Québec
-
NAICS 7278% of jobs
-
NAICS 717% of jobs
-
NAICS 233% of jobs
-
NAICS 812% of jobs
-
NAICS 55, 562% of jobs
-
Others8% of jobs
Training and requirements
Formation
College
DCS in business Management
Placement rate: 46.3%
48.3% of graduates pursue further studies
DCS in gestion d'un établissement de restauration
Placement rate: 71.8%
28.2% of graduates pursue further studies
Also required
- Several years of experience in the food service industry, including supervisory experience.
Sometimes required
- A college diploma (DEC) is often required.
- Training in management of food or lodging services is often required.
- Beverage service training is often required for managers of establishments serving alcoholic beverages.
Main skills and characteristics
Skills
- Service oriented
- Active listening
- Result evaluation
- Oral expression
- Human resource management
- Data collection
- Reading comprehension
- Coordination
- Critical thought
- Social perception
- Time management
- Active learning
- Teaching
- Solving complex problems
- Judgment and decision-making
- Negotiation
- Persuasion
- Written expression
- Financial resource management
- Material resource management
- Learning strategies
Abilities
- Oral comprehension
- Verbal skills
- Awareness of issues
- Written comprehension
- Speech clarity
- Deductive reasoning
- Written expression
- Information organization
- Inductive reasoning
- Speech recognition
- Selective attention
- Classification
- Digital dexterity
- Manual dexterity
- Basic numeracy
- Hand-arm stability
- Near vision
Knowledge and attributes
- Leadership
- Knowledge of administration and management
- Knowledge of personnel and human resource management
- Autonomy
- Spoken and written bilingualism (French and English)
- Knowledge of customer and personalized services
- Capacity to work in a team
- Commitment
- Sense of initiative
- Tolerance to stress
Interests
- Direct, organize, and manage
- Work in sales or client service
- Work in hotels, restaurants, and tourism
Personality profiles (RIASEC)
- Enterprising
- People with this profile prefer having responsibilities, influencing others and responding to challenges.
- Social
- People with this profile prefer to be in contact with others, in particular to entertain, help or teach them.
- Conventional
- People with this profile prefer specific, well-defined tasks. They like to respect the order of things and follow established rules.
Official name of the NOC 60030
Restaurant and food service managers
Job titles
- Restaurant manager
- Bar manager
- Hotel food and beverage service manager
- Dining establishment managing supervisor
- Restaurant assistant manager
- Assistant manager - food services
- Restaurant manager trainee
- Cafeteria manager
- Dining room manager
- Banquet manager
- Food services manager
- Canteen services manager
- Catering service manager
- Food and beverage service manager
- Beverage service manager
- Assistant bar manager
- Café manager
- Internet café manager
- Canteen manager
- Canteen service district manager
- Fast food restaurant manager
- Tea room manager
- Restaurateur - food services
Skill type
Sales and service
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Last update: February 14, 2024