Administrative Support Staff Supervisors
Job description
These individuals supervise and coordinate the work performed by general office clerks. They also supervise office automation and desktop publishing clerks.
Environment
- Controlled ambient temperature
Main tasks
- Assign and review clerical work (word processing, record keeping, filing, data entry, etc.).
- Establish work schedules and procedures.
- Coordinate activities with other departments or divisions.
- Solve work-related problems.
- Draft and present reports.
- Train staff on their duties, safety rules, and company policies.
- Order supplies and equipment
- Ensure office equipment and materials work properly and provide for their maintenance and repair as required.
- Perform the same duties as supervised staff as required.
Hourly wage
The hourly wage is calculated by averaging wages from 2022 to 2024.- Minimum
- $19.73
- Median
- $33.65
- Maximum
- $48.08
Job prospects for 2024-2028
Les 2 champs de sélection ci-dessous vous permettent de comparer 2 régions. Les données des régions seront automatiquement mises à jour à la sélection. Par défaut, la province de Québec est sélectionnée pour la première région.
Job prospects for 2024-2028
Job prospects
All of Québec
Good
All of Québec
Non available
Total jobs for 2023
All of Québec
4,000
All of Québec
na
Gender distribution
All of Québec
Not available.
- 48.9% Female
- 51.1% Male
Not available.
- 48.9% Female
- 51.1% Male
Job types
All of Québec
Not available.
- Full time
- Part time
Not available.
- Full time
- Part time
Yearly wage on 2020
All of Québec
$71,500
All of Québec
Other characteristics
All of Québec
- None
All of Québec
- None
Sectors of activity
All of Québec
Not available.
-
NAICS 9121% of jobs
-
NAICS 621, 622, 62313% of jobs
-
NAICS 48, 499% of jobs
-
NAICS 616% of jobs
-
NAICS 416% of jobs
-
Others45% of jobs
All of Québec
Not available.
-
NAICS 9121% of jobs
-
NAICS 621, 622, 62313% of jobs
-
NAICS 48, 499% of jobs
-
NAICS 616% of jobs
-
NAICS 416% of jobs
-
Others45% of jobs
Training and requirements
Formation
Most training programs are offered in French only.
College
DCS in office System Technology (Micropublishing and Hypermedia)
Code : 412AB
Placement rate: 61.8%
29.1% of graduates pursue further studies
DCS in office System Technology (Office Work Coordination)
Code : 412AA
Placement rate: 89.6%
6.9% of graduates pursue further studies
Sometimes required
- Experience in the supervised field is often required.
- A Class 5 driver's licence may be required.
Main skills and characteristics
Skills
- Data collection
- Information processing
- Reading comprehension
- Coordination
- Active listening
- Result evaluation
- Oral expression
- Social perception
- Critical thought
- Active learning
- Teaching
- Written expression
- Human resource management
- Time management
- Judgment and decision-making
- Negotiation
- Service oriented
- Persuasion
- Learning strategies
- Solving complex problems
- Systems evaluation
- System analysis
Abilities
- Oral comprehension
- Written comprehension
- Verbal skills
- Speech clarity
- Written expression
- Speech recognition
- Awareness of issues
- Information organization
- Deductive reasoning
- Inductive reasoning
- Near vision
- Idea generation
- Originality
- Classification
- Selective attention
Knowledge and attributes
- Diplomacy
- Leadership
- Focussed on results
- Autonomy
- Capacity to influence and mobilize
- Capacity to adapt
- Strategic sense
- Rigour
- Intermediate knowledge of the English language
- Knowledge of office work
Interests
- Direct, organize, and manage
- Draft, communicate, and inform
- Work in an office
Personality profiles (RIASEC)
- Enterprising
- People with this profile prefer having responsibilities, influencing others and responding to challenges.
- Social
- People with this profile prefer to be in contact with others, in particular to entertain, help or teach them.
- Conventional
- People with this profile prefer specific, well-defined tasks. They like to respect the order of things and follow established rules.
Official name of the NOC 12010
Supervisors, general office and administrative support workers
Job titles
- Records management supervisor
- Data entry supervisor
- Operations supervisor
- Office clerks supervisor
- Unit clerks supervisor
- Word processing service coordinator
- Attendance records supervisor
- Nursing registry supervisor
- Desktop publishing operators supervisor
- Office machine operators supervisor
- Office supervisor
- Registry supervisor
- Hospital admitting clerks supervisor
- Data entry clerks supervisor
- Filing clerks supervisor
- Personnel clerks supervisor
- Records clerks supervisor
- Contract clerks supervisor
- Price information clerks supervisor
- General office clerks supervisor
- Telephone system night supervisor
- Clerical supervisor
- Receptionists supervisor
- Receptionists and hostesses supervisor
- Telephone system supervisor
- Registration unit supervisor
- Filing service supervisor
- Photocopy unit supervisor
- Word processing unit supervisor
- Electronic data-processing (edp) unit - supervisor
- Records office supervisor
- Office services supervisor
- Switchboard operators supervisor
- Desktop publishing system supervisor
- Telephone operators supervisor
- Data control supervisor
- Desktop publishing supervisor
- Records management services supervisor
- Administrative clerks supervisor
- Telephone service supervisor
Skill type
Business, finance and administration
Last update: January 29, 2026
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