Administrative Support Staff Supervisors
Job description
These individuals supervise and coordinate the work performed by general office clerks. They also supervise office automation and desktop publishing clerks.
Environment
- Controlled ambient temperature
Main tasks
- Assign and review clerical work (word processing, record keeping, filing, data entry, etc.).
- Establish work schedules and procedures.
- Coordinate activities with other departments or divisions.
- Solve work-related problems.
- Draft and present reports.
- Train staff on their duties, safety rules, and company policies.
- Order supplies and equipment
- Ensure office equipment and materials work properly and provide for their maintenance and repair as required.
- Perform the same duties as supervised staff as required.
Hourly wage
The hourly wage is calculated by averaging wages from 2020 to 2022.- Minimum
- $18.50
- Median
- $27.00
- Maximum
- $50.61
Job prospects for 2023-2027
sr.comparaison-region.titre
Job prospects for 2023-2027
Job prospects
All of Québec
All of Québec
Total jobs for 2022
All of Québec
All of Québec
Gender distribution
All of Québec
- 48.9% Female
- 51.1% Male
- 48.9% Female
- 51.1% Male
Job types
All of Québec
- Full time
- Part time
- Full time
- Part time
Yearly wage on 2020
All of Québec
All of Québec
Other characteristics
All of Québec
- None
All of Québec
- None
Sectors of activity
All of Québec
-
NAICS 9121% of jobs
-
NAICS 621, 622, 62313% of jobs
-
NAICS 48, 499% of jobs
-
NAICS 616% of jobs
-
NAICS 416% of jobs
-
Others45% of jobs
All of Québec
-
NAICS 9121% of jobs
-
NAICS 621, 622, 62313% of jobs
-
NAICS 48, 499% of jobs
-
NAICS 616% of jobs
-
NAICS 416% of jobs
-
Others45% of jobs
Training and requirements
Formation
Secondary
College
DCS in office System Technology (Micropublishing and Hypermedia)
Placement rate: 61.8%
29.1% of graduates pursue further studies
DCS in office System Technology (Office Work Coordination)
Placement rate: 89.6%
6.9% of graduates pursue further studies
Sometimes required
- Experience in the supervised field is often required.
- A Class 5 driver's licence may be required.
Main skills and characteristics
Skills
- Data collection
- Information processing
- Reading comprehension
- Coordination
- Active listening
- Result evaluation
- Oral expression
- Social perception
- Critical thought
- Active learning
- Teaching
- Written expression
- Human resource management
- Time management
- Judgment and decision-making
- Negotiation
- Service oriented
- Persuasion
- Learning strategies
- Solving complex problems
- Systems evaluation
- System analysis
Abilities
- Oral comprehension
- Written comprehension
- Verbal skills
- Speech clarity
- Written expression
- Speech recognition
- Awareness of issues
- Information organization
- Deductive reasoning
- Inductive reasoning
- Near vision
- Idea generation
- Originality
- Classification
- Selective attention
Knowledge and attributes
- Diplomacy
- Leadership
- Focussed on results
- Autonomy
- Capacity to influence and mobilize
- Capacity to adapt
- Strategic sense
- Rigour
- Intermediate knowledge of the English language
- Knowledge of office work
Interests
- Direct, organize, and manage
- Draft, communicate, and inform
- Work in an office
Personality profiles (RIASEC)
- Enterprising
- People with this profile prefer having responsibilities, influencing others and responding to challenges.
- Social
- People with this profile prefer to be in contact with others, in particular to entertain, help or teach them.
- Conventional
- People with this profile prefer specific, well-defined tasks. They like to respect the order of things and follow established rules.
Official name of the NOC 12010
Supervisors, general office and administrative support workers
Job titles
- Records management supervisor
- Data entry supervisor
- Operations supervisor
- Office clerks supervisor
- Unit clerks supervisor
- Word processing service coordinator
- Attendance records supervisor
- Nursing registry supervisor
- Desktop publishing operators supervisor
- Office machine operators supervisor
- Office supervisor
- Registry supervisor
- Hospital admitting clerks supervisor
- Data entry clerks supervisor
- Filing clerks supervisor
- Personnel clerks supervisor
- Records clerks supervisor
- Contract clerks supervisor
- Price information clerks supervisor
- General office clerks supervisor
- Telephone system night supervisor
- Clerical supervisor
- Receptionists supervisor
- Receptionists and hostesses supervisor
- Telephone system supervisor
- Registration unit supervisor
- Filing service supervisor
- Photocopy unit supervisor
- Word processing unit supervisor
- Electronic data-processing (edp) unit - supervisor
- Records office supervisor
- Office services supervisor
- Switchboard operators supervisor
- Desktop publishing system supervisor
- Telephone operators supervisor
- Data control supervisor
- Desktop publishing supervisor
- Records management services supervisor
- Administrative clerks supervisor
- Telephone service supervisor
Skill type
Business, finance and administration
Last update: February 14, 2024