Retail Salespersons
Job description
These individuals advise customers and sell goods and services. They meet the needs and expectations of customers in order to build their loyalty. They work in commercial establishments.
Environment
- Controlled ambient temperature
Main tasks
- Welcome customers and gain their trust.
- Discuss and advise customers on the goods or services they are looking for.
- Inform customers on the use and maintenance of the merchandise.
- Describe prices, credit and exchange terms, guarantees, and delivery dates.
- Draw up sales or rental contracts.
- Prepare the goods and present them in an attractive way.
- Receive payments and complete transactions electronically, as required.
- Manage merchandise, inventories, and merchandise orders.
- Provide after-sales service.
Advancement and mobility
- Additional experience or training is required for supervisory positions.
- These individuals may specialize and act as advisors in various lines of goods and service (entertainment systems, computers, etc.).
Hourly wage
The hourly wage is calculated by averaging wages from 2022 to 2024.- Minimum
- $16.10
- Median
- $17.00
- Maximum
- $26.44
Job prospects for 2024-2028
Les 2 champs de sélection ci-dessous vous permettent de comparer 2 régions. Les données des régions seront automatiquement mises à jour à la sélection. Par défaut, la province de Québec est sélectionnée pour la première région.
Job prospects for 2024-2028
Job prospects
All of Québec
Very good
All of Québec
Non available
Total jobs for 2023
All of Québec
137,000
All of Québec
na
Gender distribution
All of Québec
Not available.
- 50.7% Female
- 49.3% Male
Not available.
- 50.7% Female
- 49.3% Male
Job types
All of Québec
Not available.
- Full time
- Part time
Not available.
- Full time
- Part time
Yearly wage on 2020
All of Québec
$40,800
All of Québec
Other characteristics
All of Québec
- None
All of Québec
- None
Sectors of activity
All of Québec
Not available.
-
NAICS 44, 4576% of jobs
-
NAICS 417% of jobs
-
NAICS 512% of jobs
-
NAICS 311, 3122% of jobs
-
NAICS 231% of jobs
-
Others12% of jobs
All of Québec
Not available.
-
NAICS 44, 4576% of jobs
-
NAICS 417% of jobs
-
NAICS 512% of jobs
-
NAICS 311, 3122% of jobs
-
NAICS 231% of jobs
-
Others12% of jobs
Training and requirements
Formation
Most training programs are offered in French only.
Secondary
DVS in décoration intérieure et présentation visuelle
Code : 5327
Placement rate: 78.7%
11.6% of graduates pursue further studies
DVS in fleuristerie
Code : 5376
Placement rate: 73.7%
11.9% of graduates pursue further studies
DVS in horticulture et jardinerie
Code : 5288
Placement rate: 56.1%
15.1% of graduates pursue further studies
DVS in vente-conseil
Code : 5321
Placement rate: 61.5%
22.9% of graduates pursue further studies
Sometimes required
- Demonstrated sales ability and knowledge of specialized products are usually required to sell complex or expensive products (automobiles, antiques, computers, etc.).
- A Class 5 driver’s licence may be required.
WAP
This occupation is targeted by Workplace Apprenticeship Programs
Main skills and characteristics
Skills
- Data collection
- Persuasion
- Active listening
- Oral expression
- Service oriented
- Negotiation
- Social perception
- Critical thought
- Information processing
- Active learning
- Reading comprehension
- Coordination
- Result evaluation
- Written expression
- Time management
Abilities
- Verbal skills
- Oral comprehension
- Speech clarity
- Speech recognition
- Awareness of issues
- Written comprehension
- Written expression
- Information organization
- Near vision
Knowledge and attributes
- Capacity to develop and maintain business relations
- Focussed on results
- Knowledge of administration and management
- Capacity to influence and mobilize
- Spoken and written bilingualism (French and English)
- Knowledge of customer and personalized services
- Vitality
- Knowledge of sales and marketing
- Availability
- Enjoy challenges
Interests
- Work in sales or client service
- Assist and advise
Personality profiles (RIASEC)
- Enterprising
- People with this profile prefer having responsibilities, influencing others and responding to challenges.
- Social
- People with this profile prefer to be in contact with others, in particular to entertain, help or teach them.
- Realistic
- People with this profile prefer carrying out concrete tasks and being physically involved in what they do.
Official name of the NOC 64100
Retail salespersons and visual merchandisers
Job titles
- Garden Centre Sales Clerks
- Bookseller
- Retail salesperson
- Automotive Sales Consultant
- Store Display Designers
- Florists - Retail
- Shop clerk
- Automobile salesperson
- Customer service sales clerk
- Automobile leasing agent
- Truck leasing representative
- Rental agent - retail
- Sales assistant
- Budtender - cannabis
- Rental clerk - retail
- Storage facility rental clerk
- Tool and equipment rental clerk
- Truck rental clerk
- Film rental clerk
- Video rental clerk
- Car rental clerk
- Counter clerk - retail
- Bakery counter clerk
- Deli counter clerk - food store
- Film counter clerk
- Seafood counter clerk
- Meat counter clerk
- Supermarket meat clerk
- Sales order clerk
- Photographic studio clerk
- Lottery kiosk clerk
- Ski shop retail clerk
- Butcher shop clerk
- Bakery clerk
- Gift shop clerk
- Magazine shop clerk
- Delicatessen clerk - retail
- Smoke shop clerk
- Convenience store clerk
- Department store clerk
- Newsstand clerk
- Bookstore clerk - retail
- Hospital television rental attendant
- Food store clerk - retail
- Clock shop clerk
- Card shop clerk
- Drugstore clerk
- Hardware store clerk
- Sales and rental clerk
- Sales promotion clerk
- Sales clerk
- Liquor store sales clerk
- Kiosk sales clerk
- Record store sales clerk
- Pastry sales clerk
- Greeting cards sales clerk
- Confectionery sales clerk
- Compact disc sales clerk
- Beer store sales clerk
- Wine store sales clerk
- Watch sales clerk
- Seafood sales clerk
- Bakery goods sales clerk
- Women's clothing sales clerk
- Children's clothing sales clerk
- Men's clothing sales clerk
- Retail sales clerk
- Sales advisor - retail
- Bridal sales consultant - retail
- Exercise equipment consultant - retail
- Bud expert - cannabis
- Picture framing consultant - retail
- Audio equipment consultant - retail
- Sales consultant - retail
- Furniture sales consultant - retail
- Hearing aid sales consultant - retail
- Automotives sales consultant
- Framing sales consultant - retail
- Art sales consultant - retail
- Cannabis consultant
- Window display designer
- Cannabis educator
- Display designer
- Scrap metal salesperson
- Florist salesperson
- Fruit seller
- Book salesperson - retail
- Food preparer - grocery store
- Upholstery and furniture repair salesperson
- Skate shop attendant
- Sporting goods rental-shop attendant
- Recreational equipment rental-shop attendant
- Visual merchandiser
- Sales consultant - retirement homes
- Cable-tv and pay-tv sales representative
- Rental counter representative
- Automobile-rental counter representative
- Retail sales representative
- Automobile sales representative - retail
- Lottery sales representative - retail
- Cable television service salesperson
- Garments and other textile products sales representative - retail
- Automobile leasing representative
- Motor vehicle leasing representative - retail
- Visual display stylist
- Travelling salesperson - retail
- Sales greeter
- Sales associate - retail
- Retail sales associate
- Commissioned salesperson - retail
- Lawn and garden supplies salesperson - retail
- Automobile accessories salesperson - retail
- Pet store salesperson
- Hearing aid salesperson - retail
- Lighting appliance salesperson - retail
- Appliance salesperson - retail
- Household appliance salesperson - retail
- Camera salesperson - retail
- Silverware salesperson - retail
- Footwear salesperson - retail
- Hardware salesperson - retail
- Sporting goods salesperson - retail
- Leather goods salesperson - retail
- Housewares salesperson - retail
- Audio equipment salesperson
- Office equipment salesperson - retail
- Recreational equipment salesperson - retail
- Art salesperson
- Computer salesperson - retail
- Personal computer salesperson - retail
- Toy store salesperson
- Hobby shop salesperson
- Florist shop salesperson
- Fish market salesperson
- Boat and marine equipment salesperson - retail
- Bicycle salesperson - retail
- Jewellery salesperson
- Bouquet salesperson
- Truck salesperson
- House trailer salesperson - retail
- Delicatessen meat salesperson - retail
- Orthopedic shoes salesperson - retail
- Cosmetics salesperson - retail
- Education courses salesperson
- Training course salesperson
- Floor coverings salesperson - retail
- Custom drapery salesperson - retail
- Musical instruments and supplies salesperson - retail
- Fur salesperson - retail
- Hunting guns salesperson - retail
- Mobile home salesperson - retail
- Sewing machine salesperson - retail
- Magazine salesperson - retail
- Building supplies salesperson - retail
- Electronics salesperson - retail
- Photographic equipment and supplies salesperson - retail
- Video equipment salesperson - retail
- Camera equipment salesperson - retail
- Telephone equipment salesperson - retail
- Furniture and appliances salesperson - retail
- Furniture salesperson
- Watch salesperson - retail
- Memorial salesperson - retail
- Motorcycle salesperson - retail
- Wallpaper salesperson - retail
- Aluminum siding salesperson - retail
- Paint salesperson - retail
- Tire salesperson - retail
- China and crystal salesperson - retail
- Aluminum products salesperson - retail
- Shoe salesperson - retail
- Television salesperson - retail
- Drapery and upholstery salesperson - retail
- Fabric salesperson - retail
- Yard goods salesperson - retail
- Clothing salesperson
- Children's wear salesperson - retail
- Men's clothing salesperson - retail
- Used-car salesperson - retail
- Lighting salesperson - retail
Skill type
Sales and service
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Last update: January 29, 2026
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