Food and Beverage Servers
Job description
These individuals take orders and carry out table service of food and beverages for customers. They work in:
- Restaurants
- Snack bars
- Dining rooms
- Banquet halls
- Coffees
- Bars
- Ships or trains
- Catering services
- Private institutions
Environment
- Controlled ambient temperature
Main tasks
- Take the orders and bring the drinks and meals requested.
- Advise customers and make suggestions.
- Serve customers at the tables by explaining the food and drinks menus.
- Have the bill paid when the meal is over.
- Respect the standards of hygiene and safety.
Training and requirements
Formation
Secondary
DVS in service de la restauration
Placement rate: 73.7%
20% of graduates pursue further studies
AVS in sommellerie
Placement rate: 90.5%
4.4% of graduates pursue further studies
Sometimes required
- A beverage service certificate is usually required to serve alcoholic beverages.
Main skills and characteristics
Skills
- Data collection
- Active listening
- Oral expression
- Service oriented
- Social perception
- Coordination
- Result evaluation
Abilities
- Oral comprehension
- Verbal skills
- Speech clarity
- Speech recognition
- Time sharing
- Near vision
- Selective attention
- Endurance
- Core strength
- Deductive reasoning
- Awareness of issues
- Hand-arm stability
Knowledge and attributes
- Capacity to establish and maintain interpersonal relations
- Diplomacy
- Autonomy
- Spoken and written bilingualism (French and English)
- Knowledge of customer and personalized services
- Versatility
- Vitality
- Friendliness
- Impeccable appearance
- Timeliness
Interests
- Work in sales or client service
- Work in hotels, restaurants, and tourism
Personality profiles (RIASEC)
- Social
- People with this profile prefer to be in contact with others, in particular to entertain, help or teach them.
- Enterprising
- People with this profile prefer having responsibilities, influencing others and responding to challenges.
- Realistic
- People with this profile prefer carrying out concrete tasks and being physically involved in what they do.
Appellation d'emploi liée (à traduire)
Food and beverage servers (CNP 65200)
Skill type
Sales and service
Last update: February 14, 2024