Mission, vision and values
The primary mission of the Curateur public du Québec is to ensure the protection of incapable persons. It does so by considering what is in their best interest, respecting their rights, upholding their autonomy and taking their wishes and preferences into account.
Today, this mission is magnified, as the Curateur public offers services to persons benefiting from the assistance measure and their assistants.
The Curateur public achieves its mission by taking on the following responsibilities:
- Recognize assistants to persons of full age, specifically by reviewing applications for recognition and maintaining a public register of assistants;
- Oversee the administration of patrimonies by tutors;
- Inform represented persons and assisted persons of all relevant regulations;
- Inform assistants, tutors, temporary representatives and mandataries of their obligations;
- Educate the public about the issues surrounding incapacity and ways to protect incapable persons;
- Help people who are living with a difficulty;
- Act as tutor, tutorship council or temporary representative by court order if the person is isolated, has no family, or has no one close to them who can assume this role.
The Curateur public’s actions are guided by the following values: respect, empathy, transparency and service quality. It responds to your requests for information within a reasonable timeframe and in accordance with its Statement of services to citizens (PDF 1.02 Mb).
The Curateur public strives to create a society that values the autonomy of incapable persons or persons living with a difficulty. The Curateur public advocates for greater respect of the wishes and preferences of vulnerable persons, in particular by focusing on their strengths instead of their limitations, and by implementing protective supervision regimes tailored to their needs. It also encourages loved ones to take a more active role in protective supervision regimes by giving them access to straightforward, accessible services adapted to their needs.
In light of its unique mission, the Curateur public has adopted four values specific to its activities: respect, empathy, transparency and service quality.
Have consideration for others and treat them with attention and respect.
Listen to, understand and acknowledge the needs, emotions and reality of others.
Ensure the exchange of accurate, comprehensive and reliable information between the Curateur public, its partners and the public, as well as within the organization, all while ensuring the confidentiality of these communications.
Satisfy, to the best of its ability, the public’s expectations of the Curateur public with regard to the quality of services offered.
Last update: November 27, 2022