Student Financial Assistance - Client Services

  • Monday - Friday, from 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m. (except Wednesdays)

    Wednesday, from 10:00 a.m. to 12:00 p.m. and 1:00 a.m. to 4:30 p.m.

  • Québec city area: 418-643-3750

    Montréal area: 514-864-3557

    Toll-free elsewhere in Canada and the USA: 1-877-643-3750

    Outside Canada and the United States (voice mail): 1-888-345-4505

    Interactive telephone service - Quebec City area: 418-646-4505

    Toll-free interactive telephone service in Canada and the United States: 1-888-345-4505

  • Ministère de l’Enseignement supérieur
    1035, rue De La Chevrotière
    Québec (Québec)  G1R 5A5

Deferred Payment Plan

  • Monday - Friday, from 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m., (except Wednesdays)

    Wednesday, from 10:00 a.m. to 12:00 p.m. and 1:00 p.m to 4:30 p.m.

  • Québec city area: 418-646-5100

    Toll-free in Canada and the USA: 1-866-615-5100

Allowance for Special Needs Program

  • Monday - Friday, from 8:30 a.m. to 12:00 p.m. and 13:00 p.m. to 4:30 p.m., (except Wednesdays)

    Wednesday, form 10:00 a.m. to 12:00 p.m. and 1:00 pm to 4:30 p.m.

  • Québec city area: 418-781-0030

    Toll-free: 1-844-510-0030

Collection Department

  • Monday-Friday, from 8:30 a.m. to 12:00 p.m. and 1 pm to 4:30 p.m. (except holidays)

  • Québec city area: 418-646-5100

    Toll-free elsewhere in Canada and the USA: 1-866-615-5100