Student Financial Assistance - Client Services
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Monday - Friday, from 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m., (except Wednesday)
Wednesday, from 10:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.
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Québec city area: 418-643-3750
Montréal area: 514-864-3557
Toll-free in Canada and the USA: 1-877-643-3750
Outside Canada and the USA (voicemail): 418-646-5245
Deferred Payment Plan
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Monday - Friday, from 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m., (except Wednesday and holidays)
Wednesday, from 10:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.
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Québec city area: 418-646-5100
Toll-free in Canada and the USA: 1-866-615-5100
Allowance for Special Needs Program
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Monday - Friday, from 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m., (except Wednesday and holidays)
Wednesday, from 10:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.
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Québec city area: 418-781-0030
Toll-free: 1-844-510-0030
Collection Department
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Monday-Friday, from 8:30 a.m. to 12:00 p.m. and 1 pm to 4:30 p.m. (except holidays)
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Québec city area: 418-646-5100
Toll-free elsewhere in Canada and the USA: 1-866-615-5100
See also
Last update: March 29, 2022