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Contact information for the Ministère
Student Financial Assistance - Client Services
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Monday to Friday, (except holidays)
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From 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.
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Québec city area: 418-643-3750
Montréal area: 514-864-3557
Toll-free elsewhere in Canada and the USA: 1-877-643-3750
Outside Canada and the United States (voice mail): 1-888-345-4505
Interactive telephone service - Quebec City area: 418-646-4505
Toll-free interactive telephone service in Canada and the United States: 1-888-345-4505
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You may also contact your educational institution's student aid office.
Loans and Bursary for Full-Time Studies
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Monday to Friday, (except holidays)
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From 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.
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Québec city area: 418-643-3750
Montréal area: 514-864-3557
Toll-free in Canada and the USA: 1-877-643-3750
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You may also contact your educational institution's student aid office.
Loans for Part-Time Studies
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Monday to Friday, (except holidays)
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From 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.
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Québec city area: 418-643-3750
Montréal area: 514-864-3557
Toll-free in Canada and the USA: 1-877-643-3750
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You may also contact your educational institution's student aid office.
Québec Perspective Scholarship
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Monday to Friday, (except holidays)
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From 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.
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Québec city area: 418-643-3750
Montréal area: 514-864-3557
Toll-free in Canada and the USA: 1-877-643-3750
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You may also contact your educational institution's student aid office.
Intern Perseverance and Success Scholarship
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Monday to Friday, (except holidays)
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From 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.
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Québec city area: 418-643-3750
Montréal area: 514-864-3557
Toll-free in Canada and the USA: 1-877-643-3750
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You may also contact your educational institution's student aid office.
Allowance for Special Needs
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Monday to Friday, (except holidays)
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From 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.
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Québec city area: 418-781-0030
Toll-free: 1-844-510-0030
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You may also contact your educational institution's student aid office.
Loan Remission Program
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Monday to Friday, (except holidays)
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from 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.
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Québec city area: 418-643-3750
Montréal area: 514-864-3557
Toll-free in Canada and the USA: 1-877-643-3750
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You may also contact your educational institution's student aid office.
Deferred Payment Plan
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Monday to Friday, (except holidays)
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From 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.
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Québec city area: 418-646-5100
Toll-free in Canada and the USA: 1-866-615-5100
Collection department
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Monday to Friday (except holidays)
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From 8:30 a.m. to 12:00 p.m. and 1 pm to 4:30 p.m.
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Québec city area: 418-646-5100
Toll-free elsewhere in Canada and the USA: 1-866-615-5100
See also
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Appeals / Remedies
Last update: September 19, 2023
