Decisions of the Tribunal administratif du logement
The Régie du logement is a specialized tribunal that has competence in residential lease matters.
About the dispute prevention and resolution (DPR) processes
Dispute prevention and resolution (DPR) processes offer a way to prevent or resolve a misunderstanding, problem, dispute or conflict.
Obligation to consider private dispute prevention and resolution processes
Since January 1, 2016, all parties must consider private dispute prevention and resolution (DPR) processes before referring a misunderstanding, problem, dispute or conflict to the courts.
Negotiation is based on voluntary communication and discussions between two or more people with the goal of settling a dispute.
Using mediation, you can actively seek a solution to your dispute with another person, with help from a third party, the mediator.
Arbitration is a dispute prevention and resolution process. It can be used instead of a court trial.
Conciliation is an informal and confidential process in which a neutral person, the conciliator, helps you and the other party find a satisfactory solution to your dispute.
A settlement conference offers an opportunity to negotiate an out-of-court agreement with the other party with assistance from a judge. The service is provided free of charge.
An ombudsman is a person who can help settle your dispute with a public or private organization.
The Québec Ombudsman (Public Protector) can help, by taking action to uphold your rights in your dealings with public services in Québec.
Last update: February 23, 2023